F5F Stay Refreshed Hardware Desktop The USB 3.0 plug connection isn't functioning properly.

The USB 3.0 plug connection isn't functioning properly.

The USB 3.0 plug connection isn't functioning properly.

M
MateusWask1212
Junior Member
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9
08-01-2019, 07:43 PM
#1
Hello, I own an x570 Aorus Ultra motherboard with a cooler master H500M case. Everything functioned properly until yesterday when I removed the USB 3.0 header from the case for cable organization. Afterward, the USB 3.0 port inside the case stopped working. I checked the MB USB 3.0 pins and everything seems fine, but the connection is now broken. The photo shows me disconnecting these three cables. What could be causing this issue?
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M
MateusWask1212
08-01-2019, 07:43 PM #1

Hello, I own an x570 Aorus Ultra motherboard with a cooler master H500M case. Everything functioned properly until yesterday when I removed the USB 3.0 header from the case for cable organization. Afterward, the USB 3.0 port inside the case stopped working. I checked the MB USB 3.0 pins and everything seems fine, but the connection is now broken. The photo shows me disconnecting these three cables. What could be causing this issue?

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F
Fred10244
Posting Freak
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937
08-01-2019, 11:34 PM
#2
I believe those pins weren't related to the issue. The HDD just sends a signal from the drive to the LED; reversing it won't affect anything. Were you removing the header when the PC was powered on? That could be the cause.
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F
Fred10244
08-01-2019, 11:34 PM #2

I believe those pins weren't related to the issue. The HDD just sends a signal from the drive to the LED; reversing it won't affect anything. Were you removing the header when the PC was powered on? That could be the cause.

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R
RadGold
Junior Member
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8
08-02-2019, 03:43 AM
#3
I won't need to know the reason for disconnecting the power switch. Please share a photo of the USB 3.0 connector on your board, whether it's with or without the cable connected.
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R
RadGold
08-02-2019, 03:43 AM #3

I won't need to know the reason for disconnecting the power switch. Please share a photo of the USB 3.0 connector on your board, whether it's with or without the cable connected.

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T
TheTivekas
Member
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194
08-02-2019, 04:53 AM
#4
Initially the device stopped when I unplugged it, and I was grounded too. On the second try I checked the connections and everything looked fine—the PC was powered on—but it still didn’t work. The issue had been there from the start.
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T
TheTivekas
08-02-2019, 04:53 AM #4

Initially the device stopped when I unplugged it, and I was grounded too. On the second try I checked the connections and everything looked fine—the PC was powered on—but it still didn’t work. The issue had been there from the start.

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S
SPlouis001
Junior Member
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5
08-02-2019, 05:52 AM
#5
Consider your options carefully. What steps would help you?
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S
SPlouis001
08-02-2019, 05:52 AM #5

Consider your options carefully. What steps would help you?

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