The trackpad in your laptop isn't functioning properly.
The trackpad in your laptop isn't functioning properly.
You're experiencing issues with your Dell Vostro 15 3568 laptop's trackpad. It intermittently stops working during restarts or when using it again after a shutdown, and it sometimes works after installing drivers from Dell's website, though reinstalling the drivers doesn't always resolve the problem. You're looking for guidance to fix this.
Open mouse settings in Windows > Additional Mouse Settings > Hardware. Check for the trackpad if it appears; if not, apply these steps to all devices. Pick the device, go to Properties, modify settings, and adjust Power Management. Ensure "allow the computer to turn off this device" is disabled. You may also enable "allow this device to wake the computer."
In the first image I believe is the Dell touchpad driver where I didn’t locate a power management option. The second picture showing the external mouse has the power management setting, but I can’t find a way to enable it since it’s disabled by default. Is there another method I should try to fix this?
Edited November 8, 2024 by DemonBalor252
It's unusual to see Microsoft listed instead of Dell for the drivers. Are you certain you obtained the Dell Touchpad Driver from the provided link?
Here are the items again.
Please let me know if you need anything adjusted.