F5F Stay Refreshed Hardware Desktop The touchpad on your Dell G16 is no longer functioning properly.

The touchpad on your Dell G16 is no longer functioning properly.

The touchpad on your Dell G16 is no longer functioning properly.

H
happiestminer
Junior Member
9
08-21-2022, 04:17 PM
#1
Hey everyone, back in March my touchpad became unreliable—sometimes it wouldn’t respond at all, other times it worked perfectly. Now it’s completely unresponsive on Windows. But when I switch to Ubuntu it functions fine. I’ve tried various fixes online, including updating drivers and removing the device via Device Manager, but nothing helped. It seems like a driver problem, though I haven’t found any recent reports of similar issues. By the way, my machine is a Dell G16 7620 from 2022.
H
happiestminer
08-21-2022, 04:17 PM #1

Hey everyone, back in March my touchpad became unreliable—sometimes it wouldn’t respond at all, other times it worked perfectly. Now it’s completely unresponsive on Windows. But when I switch to Ubuntu it functions fine. I’ve tried various fixes online, including updating drivers and removing the device via Device Manager, but nothing helped. It seems like a driver problem, though I haven’t found any recent reports of similar issues. By the way, my machine is a Dell G16 7620 from 2022.

M
MaddyForce18
Member
93
08-29-2022, 02:38 AM
#2
It might be a strange driver problem. Consider reverting to an earlier driver version, as the newer one could have issues.
M
MaddyForce18
08-29-2022, 02:38 AM #2

It might be a strange driver problem. Consider reverting to an earlier driver version, as the newer one could have issues.

B
bella_kittyboo
Member
127
09-05-2022, 02:10 PM
#3
This article highlights a hardware problem with the touchpad. Trying a replacement and driver reinstallation hasn't resolved the issue long-term. Someone suggested adding a grounding wire, which appears to help. It might be worth a shot if you're past the warranty period. Let me know if this helps.
B
bella_kittyboo
09-05-2022, 02:10 PM #3

This article highlights a hardware problem with the touchpad. Trying a replacement and driver reinstallation hasn't resolved the issue long-term. Someone suggested adding a grounding wire, which appears to help. It might be worth a shot if you're past the warranty period. Let me know if this helps.