The system stops working and fails to identify the M.2 SSD during a restart?

F5F Stay Refreshed Hardware Desktop The system stops working and fails to identify the M.2 SSD during a restart?

The system stops working and fails to identify the M.2 SSD during a restart?

The system stops working and fails to identify the M.2 SSD during a restart?

O

OTRUUU21
Member

58

01-25-2016, 06:37 PM

#1

Hi,
I'm having trouble with my computer that keeps crashing intermittently, sometimes showing a BSOD. After rebooting, it jumps straight into the BIOS and fails to recognize my M.2 SSD even though I've updated drivers and run a malware scan. It seems like the drive might be faulty. Any other suggestions?
https://imgur.com/a/7oceC6X

O

OTRUUU21

01-25-2016, 06:37 PM #1

Hi,
I'm having trouble with my computer that keeps crashing intermittently, sometimes showing a BSOD. After rebooting, it jumps straight into the BIOS and fails to recognize my M.2 SSD even though I've updated drivers and run a malware scan. It seems like the drive might be faulty. Any other suggestions?
https://imgur.com/a/7oceC6X

I

ironnannyan
Member

64

01-25-2016, 06:54 PM

#2

This problem might stem from various factors. Have you attempted using the M.2 drive in a different port?

I

ironnannyan

01-25-2016, 06:54 PM #2

This problem might stem from various factors. Have you attempted using the M.2 drive in a different port?

D

Djam95
Member

143

01-25-2016, 08:27 PM

#3

System specifications are available, including details about the power supply unit's make, model, or part number. The age of the PSU is also provided. Additionally, it mentions whether the PSU was purchased new, used, or refurbished. These factors suggest a potential problem with the PSU. Note that HWiNFO 64 does not display the specific PSU model.

D

Djam95

01-25-2016, 08:27 PM #3

System specifications are available, including details about the power supply unit's make, model, or part number. The age of the PSU is also provided. Additionally, it mentions whether the PSU was purchased new, used, or refurbished. These factors suggest a potential problem with the PSU. Note that HWiNFO 64 does not display the specific PSU model.

P

PisulasRule
Senior Member

676

01-25-2016, 10:00 PM

#4

The entire assembly was completed in May this year and functioned properly. It began a couple of weeks ago, shortly after I installed the new 2TB SSD. I've relocated the main 1TB drive to a Gen4 slot to test its impact, though it's showing some intermittent issues. Here is the complete parts list.
https://uk.pcpartpicker.com/list/ZpVR3w

P

PisulasRule

01-25-2016, 10:00 PM #4

The entire assembly was completed in May this year and functioned properly. It began a couple of weeks ago, shortly after I installed the new 2TB SSD. I've relocated the main 1TB drive to a Gen4 slot to test its impact, though it's showing some intermittent issues. Here is the complete parts list.
https://uk.pcpartpicker.com/list/ZpVR3w

X

Xytrixz
Senior Member

552

01-27-2016, 04:59 PM

#5

You have a decent PSU, so the likelihood of it being the problem is low. Still, occasional issues can occur even with top-tier components.
But in the meantime:
* Remove one RAM DIMM and observe if performance improves. This reduces stress on the MoBo memory controller and helps determine if the RAM is the cause. If you encounter BSoD, rearrange the RAM DIMMs to test each individually.
* Take out your GPU, connect the monitor to MoBo, and check for improvements. This eases the load on the PSU and clarifies whether the PSU or GPU is the culprit.
* Start the OS in Safe Mode and attempt to trigger a BSoD. If the system crashes in Safe Mode, the problem likely lies with the Windows kernel or hardware.
It’s possible your Crucial OS drive is failing. Use CrystalDiskInfo to check its status and consider running a benchmark with CrystalDiskMark.

X

Xytrixz

01-27-2016, 04:59 PM #5

You have a decent PSU, so the likelihood of it being the problem is low. Still, occasional issues can occur even with top-tier components.
But in the meantime:
* Remove one RAM DIMM and observe if performance improves. This reduces stress on the MoBo memory controller and helps determine if the RAM is the cause. If you encounter BSoD, rearrange the RAM DIMMs to test each individually.
* Take out your GPU, connect the monitor to MoBo, and check for improvements. This eases the load on the PSU and clarifies whether the PSU or GPU is the culprit.
* Start the OS in Safe Mode and attempt to trigger a BSoD. If the system crashes in Safe Mode, the problem likely lies with the Windows kernel or hardware.
It’s possible your Crucial OS drive is failing. Use CrystalDiskInfo to check its status and consider running a benchmark with CrystalDiskMark.

_

_MettaEX_
Member

71

01-28-2016, 12:59 AM

#6

Another option is to push the Gen5 M.2 slot into Gen4 function mode.

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_MettaEX_

01-28-2016, 12:59 AM #6

Another option is to push the Gen5 M.2 slot into Gen4 function mode.