The system shuts down automatically during gameplay.
The system shuts down automatically during gameplay.
Hello everyone! I’m not sure how to put this together, but my system shuts down on its own during intense gameplay (not always). For example, when playing Ark: Survival Evolved, the PC restarts after about 5 minutes of playtime. In another game called Star Citizen, the delay changes—sometimes it takes a few minutes, other times nothing at all. The screen just goes black without any BSOD, and within five seconds it boots up normally. Checking Event Viewer shows a critical error with ID 41. I’ve looked into it but found no clear reason; it seems like the system ended abruptly (not a clean shutdown). I tried running Prime95 for extended periods, and it worked without issues. At this point, I’m confused about what’s wrong. Any advice would be really helpful. For more details, I built this PC around 6-7 months ago. Everything ran smoothly for a couple of weeks before the problem started. I’ve tested many benchmarking tools—OCCT, Cinebench, Haven, Prime95—and they all functioned perfectly without crashes or errors. My specs are: CPU – AMD Ryzen 9 5950X, RAM – 4x32GB Corsair Vengeance LPX (XMP 3200MHz), GPU – Asus TUF Gaming GeForce RTX 3070, Motherboard – ASRock B550 Taichi Razor edition, PSU – Corsair RM1000x (1000W, 80+ Gold), Storage – 2TB Kingston M.2 SSD. I also had a previous laptop with the same restart issue before building this one, which I returned thinking it was faulty.
Sounds like a PSU getting tripped. I had this issue playing Ark a few years ago. My 1080Ti had a voltage module that went bad and caused the PSU protections to trip. RMA'd the card, all was fine after. Not sure what else it could be, but others may. Mine experience is just one option I bet.
I tried a 1660 from a friend without any problems after a few days of use. I also received an Advanced RMA from Gigabyte, which sent me a 1080Ti first, then my model. Of course, this means I had to pay the cardholder for the card if I hadn’t sent mine in. In short, they discovered my unit was faulty, released the hold, and let me keep the new 1080Ti.
Usually the power supply unit is the issue rather than the graphics card. I’d check it first before considering the GPU. If you have a backup PSU, start there. Also verify that drivers are clean, reset the BIOS, or turn off features like XMP to see if it helps. Make sure all power cables are properly connected.
I’ve already eliminated all three issues you mentioned. I reinstalled Windows multiple times, updated the graphics driver, cleared XMP settings, reset the CMOS, and rebuilt the system three times now. Thanks for bringing it up. Also, I didn’t manage to acquire a spare power supply unit.
12v, 5v, and 3v systems running smoothly—voltage stays steady, temperatures normal, and no memory errors detected. Page file is active.
reviewing those values shows everything is within normal ranges. Voltage remains steady, temperatures stay between 30°C and 40°C, and performance stays stable under load. For the page file, check if your RAM usage is high enough—if it isn’t, you won’t need to expand it. It’s a good idea to confirm with your system settings, but based on what you’re seeing, it looks fine.