The system restarted after a bugcheck. The identified issue was version 0x00000116 with specific hash values.
The system restarted after a bugcheck. The identified issue was version 0x00000116 with specific hash values.
Suggest checking out this resource: https://www.nirsoft.net/utils/blue_screen_view.html
You mentioned encountering an issue similar to VIDEO_TDR_FAILURE, where Windows attempted to reset a GPU driver but timed out, leading to a blue screen. You've already reinstalled the drivers and are considering older versions or different updates. Recent changes to Windows may have contributed, especially with the January update that caused black screens and GPU problems. The article you referenced discusses these issues in detail. Do you have another GPU available for testing, or would you like to borrow one?
It mentions VIDEO_TDR_FAILURE as well. I also experimented with older versions but they didn't resolve the issue. Regarding the frequency, it's around 3 to 4 months, though not consistently. Sometimes it lasts 2 to 3 weeks straight, other times it happens intermittently several times a week. It seems quite unpredictable. I'd really like to have my GTX 1650 again... I sold it a few weeks after purchasing the PC. The CPU does have an onboard display, though that might be related if it's relevant. Any ideas about whether the included GPU adapter could affect power delivery? I'm considering a full reset of Windows and all hardware. Since this was my first build, I might have missed something in the BIOS setup or overlooked a step. The images indicate how often it occurred recently—did you perform a factory reset two months ago, before that it happened over ten times before?
What happens usually triggers your actions? Does it occur while running, such as during gaming, or also when idle? If it's only under load, it might cause overheating or power issues. Monitor the temperature while using it. Ensure the cable is securely connected and that all pins make solid contact with the card. A loose or damaged cable can interrupt power flow and potentially damage both the card and cable in severe cases. You could try testing with just one monitor. Windows 11 had some problems with dual monitors before, but those issues seem resolved now. It's always a good idea to test it at least once.
Occurred occasionally while gaming and frequently during browsing on YouTube. Temperatures remain normal in both scenarios. Replaced all cables twice; likely the initial setup had some damage, possibly from misalignment. I’m considering disconnecting the second monitor when not in use to test. The PSU retailer advised returning it for a replacement if needed.
You can capture a photo of the PC inside, focusing on the power cable and its connectors, and share it here. Are they providing a replacement or do they need you to purchase a new one? It should still have warranty coverage, though this usually means returning it to the manufacturer via RMA. They might be handling that for you. Did they mention anything about a particular model? Have multiple units of the same model been returned before? Please update with any single monitor testing results whenever there are issues.
I purchased it via Amazon Belgium, they offered a return and I expect my payment back once it arrives at their regional warehouse. That way I can buy any other PSU from them. Amazon's return policy is pretty relaxed these days, especially for warranty issues—I've had some previous returns and they're quite understanding. I was thinking about returning it just to be safe, so I could try a more premium model and confirm it's not the PSU at all. I'll post pictures in this thread tomorrow or send you a Discord friend request if that's easier, since I don't get messages directly here and I'm unsure when you'll reply. DC : y usuf.mp3