The system occasionally pauses unexpectedly, yet you remain able to control the mouse.
The system occasionally pauses unexpectedly, yet you remain able to control the mouse.
I’m trying to figure out what’s happening with my system. It seems to behave differently depending on whether I’m playing a game, watching a video, or just browsing. Sometimes it lasts only a few minutes, other times it spans days or weeks. I’ve updated everything and even performed a clean install on two drives, but the issue persists. The keyboard input stops, mouse clicks cease, yet I can still move the cursor. The clock halts, and if I’m streaming or listening to audio, it keeps playing as long as it’s buffered. My hardware specs are listed, but the problem remains unclear.
There isn't a definitive clue here. It seems like a driver freeze occurred. I experienced this before when a power feed through a USB port would happen unexpectedly. Initially, I couldn't pinpoint the exact cause, but removing all USB connections and using just a mouse and keyboard resolved it. After that, I installed Razer Cortex, performed a system clean, system boost, and a Windows update to ensure everything was current. If you encounter problems like memory not dumping or caching issues, it might clear them out.
You tried the fix and it still occurred. In the event viewer there was a recurring pattern of the same error each time. I’m not sure what it signifies. Event 86, CertificateServicesClient-CertEnroll SCEP Certificate enrollment initialization for Local system via the provided link. The issue indicates that the authority "amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net" isn’t recognized. The server didn’t respond within the expected time, possibly due to a missing certificate. Check the details and see if you can resolve the missing authority.
Found this on a Microsoft forum: https://answers.microsoft.com/en-us/wind...244581a104 I encountered the same issue with Windows 11 and enabled ftpm in the BIOS, which is required for Windows 11. I reinstalled Windows 10 and turned off ftpm, and since then the problems stopped. It seems to be a software bug tied to Windows 11 and high-end Ryzen processors.