The system frequently restarts during games following an upgrade of the CPU and power supply unit.
The system frequently restarts during games following an upgrade of the CPU and power supply unit.
Hello everyone,
I made several changes to my system recently:
- CPU: upgraded from Ryzen 5 5600 to Ryzen 7 5800X
- Power Supply: changed from Corsair VS550 to Corsair RM750e
Here’s the rest of my setup:
- GPU: ASUS TUF RTX 4070
- RAM: G.Skill 32 GB (16x2) at 3200 MHz
- Motherboard: MSI B550A Pro
Before these upgrades, everything worked fine. After switching to the new components, my system would randomly restart during gaming (such as Black Desert Online or CS2), typically after a short period. Notably, I didn’t encounter any problems during stress tests like Prime95, AIDA64, OCCT, or Cinebench.
I’ve tried the following steps:
- Enabled PBO and manually reduced power limits.
- Checked PSU voltage outputs; 12V rail remained stable at 12V and 5V at 5V, etc.
- Performed a clean Windows format.
- Disabled XMP and set RAM to 3200MHz @ 1.35V manually.
- Tested without XMP before formatting, which lasted over 5 hours of gaming.
- After formatting, I re-enabled XMP and the PC restarted after about 40 minutes in CS2.
- In Event Viewer, I found Event ID 46, which looks significant.
- A minidump file was generated.
Here’s the link to the minidump file on OneDrive:
https://onedrive.live.com/?cid=57E452926...ot&o=OneUp
I’m wondering if there might be an issue with RAM stability, but I’m not sure why XMP is now causing problems after the CPU upgrade. Could this be related to a memory controller problem with the 5800X? Or is there another reason?
While monitoring PSU values during stress tests, I didn’t notice any issues. Even when stress-testing CPU and GPU together, the 12V rail dropped to a minimum of 11.7V, which should still be acceptable. Other rails also behaved similarly.
I ran MemTest86 to check stability, and no problems were found.
Any advice or insights would be really helpful!
Thanks in advance!
Update: Before switching the PSU, I only tested with the CPU upgrade, and my system still restarted in Black Desert Online. This made me think my 550W PSU might not have been enough, so I upgraded it. Now I’m uncertain if my system was fully utilizing power during games at that time. Could this be a CPU-related issue instead?
When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the PSU age along with its make and model. BIOS version for your motherboard at this time.
Conducted a clean format of Windows.
Where did you obtain the OS installer? Did you recreate it to avoid a faulty installation? Regarding OS installations, did you install it in offline mode so drivers could be added later via an elevated command?
CPU: Ryzen 7 5800X
CPU cooler: ThermalRight Phantom Spirit
Motherboard: MSI B550-A PRO
Ram: G-Skill RipjawsW DDR4 3200MHz CL16
SSD/HDD: Samsung 980 PRO 1TB
GPU: Asus TUF RTX 4070
PSU: Corsair RM 750e
Chassis: Corsair Carbide Spec Delta
OS: Windows 11
Monitor: Dell G2724D
I installed it directly from the Windows 11 official site using a USB stick. It was also done in offline mode. However, I experienced issues before formatting.
Edit
My temperatures stayed between 70-80 degrees during Prime95 tests. In games, it reached up to 75.