F5F Stay Refreshed Hardware Desktop The system experiences instability during driver updates for the graphics card.

The system experiences instability during driver updates for the graphics card.

The system experiences instability during driver updates for the graphics card.

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JoanLluisF
Junior Member
17
01-05-2023, 11:34 AM
#1
Hey everyone! I'm a bit stuck (and frustrated) at the moment trying to install drivers for my GPU on my newly built PC. My configuration is as follows: - CPU: AMD Ryzen 9 7900X3D - CPU Cooler: Thermalright Peerless Assassin 120 SE 66.17 CFM - Motherboard: Asus PRIME X670-P ATX AM5 - RAM: 4x Corsair Vengeance 32 GB DDR5-6600 CL32 - Storage: Samsung 980 1 TB M.2-2280 PCIe 3.0 X4 NVME - Secondary Storage: Crucial MX500 1 TB SSD - GPU: ASRock Phantom Gaming OC Radeon RX 7700 XT 12 GB - Case: Fractal Pop Air RGB ATX - Power Supply: Corsair RM750e (2023) 750 W 80+ Gold Certified (Fully Modular) Every time I am trying to update the drivers for the GPU, my system crashes, and restarts (the keyboard starts lighting up and turns off again at least 3 times every time this happens). I use AMD Adrenaline for the drivers, but I also tried it in the Device Manager. Then, sometimes, it boots back into Windows, but sometimes it goes into Automatic Repair, and then I have to reinstall Windows. I installed Windows 11 at first (several clean installs, but they didn't help). Now I've installed Windows 10 but the issue persists. When I looked in the device manager, the only missing drivers were the ones for my GPU (Radeon 7700 XT) and the Display Adapter driver. Those are the ones that my system crashes on. In the device manager I got error code 31. Any help is greatly appreciated! Thank you
J
JoanLluisF
01-05-2023, 11:34 AM #1

Hey everyone! I'm a bit stuck (and frustrated) at the moment trying to install drivers for my GPU on my newly built PC. My configuration is as follows: - CPU: AMD Ryzen 9 7900X3D - CPU Cooler: Thermalright Peerless Assassin 120 SE 66.17 CFM - Motherboard: Asus PRIME X670-P ATX AM5 - RAM: 4x Corsair Vengeance 32 GB DDR5-6600 CL32 - Storage: Samsung 980 1 TB M.2-2280 PCIe 3.0 X4 NVME - Secondary Storage: Crucial MX500 1 TB SSD - GPU: ASRock Phantom Gaming OC Radeon RX 7700 XT 12 GB - Case: Fractal Pop Air RGB ATX - Power Supply: Corsair RM750e (2023) 750 W 80+ Gold Certified (Fully Modular) Every time I am trying to update the drivers for the GPU, my system crashes, and restarts (the keyboard starts lighting up and turns off again at least 3 times every time this happens). I use AMD Adrenaline for the drivers, but I also tried it in the Device Manager. Then, sometimes, it boots back into Windows, but sometimes it goes into Automatic Repair, and then I have to reinstall Windows. I installed Windows 11 at first (several clean installs, but they didn't help). Now I've installed Windows 10 but the issue persists. When I looked in the device manager, the only missing drivers were the ones for my GPU (Radeon 7700 XT) and the Display Adapter driver. Those are the ones that my system crashes on. In the device manager I got error code 31. Any help is greatly appreciated! Thank you

D
DJlove
Junior Member
23
01-05-2023, 01:46 PM
#2
Turn off your iGPU in the BIOS settings and attempt the process once more. It could clash with the built-in Radeon graphics on the 7900X3D. I needed to disable it on my 7700x as well.
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DJlove
01-05-2023, 01:46 PM #2

Turn off your iGPU in the BIOS settings and attempt the process once more. It could clash with the built-in Radeon graphics on the 7900X3D. I needed to disable it on my 7700x as well.

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Buttersir
Junior Member
6
01-12-2023, 05:44 PM
#3
Thank you for your message. This situation is a bit confusing. Your PC doesn’t enter repair mode during driver installation, but it still crashes when installing graphics drivers. Since the issue occurred with your old NVIDIA GTX 1650, it might be related to driver compatibility or system instability rather than the GPU itself.
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Buttersir
01-12-2023, 05:44 PM #3

Thank you for your message. This situation is a bit confusing. Your PC doesn’t enter repair mode during driver installation, but it still crashes when installing graphics drivers. Since the issue occurred with your old NVIDIA GTX 1650, it might be related to driver compatibility or system instability rather than the GPU itself.

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Biblop713
Junior Member
17
01-14-2023, 03:33 AM
#4
Hey there! Sure, I can take a look at this.
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Biblop713
01-14-2023, 03:33 AM #4

Hey there! Sure, I can take a look at this.

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74
01-15-2023, 06:33 PM
#5
This memory setting is likely leading to problems, though that might not be the main cause. The most probable reason is that the primary PCIe port was somehow damaged, which could explain the issues. If you experience crashes with older GPUs unless the default driver is active, it suggests the problem isn't related to the GPU itself. Try inserting the card into a different x16 slot to determine if the issue continues.
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ICEbreaker_MC_
01-15-2023, 06:33 PM #5

This memory setting is likely leading to problems, though that might not be the main cause. The most probable reason is that the primary PCIe port was somehow damaged, which could explain the issues. If you experience crashes with older GPUs unless the default driver is active, it suggests the problem isn't related to the GPU itself. Try inserting the card into a different x16 slot to determine if the issue continues.