The surge damaged the motherboard's built-in RGB system, preventing it from being recognized.
The surge damaged the motherboard's built-in RGB system, preventing it from being recognized.
Took a photo which includes the attached image; appears nothing is fried except the USB port (and a fried one), everything else seems fine. Just checking to clarify what’s happening. Also, considering getting a UPS now. It looks like other software such as Gigabyte GCC no longer recognizes RGB, it won’t turn on and I can’t control it. The motherboard is a Gigabyte B850 Eagle Wi-Fi 6.
Some parts aren't easily seen when they fail. If the USB port is also damaged, it likely means the USB controller connected to the RGB has stopped working. This could be due to a logic chip or a voltage regulator, requiring professional repair. To confirm a hardware issue, try using a Linux live USB and see if the port restarts. If it does, a Windows reinstall might resolve the problem. If the port remains inactive, the device is probably beyond repair. Regarding your motherboard, while RGB adds visual appeal for better performance in tough games, if only RGB and one port are affected, you can likely keep using it. For a full RGB setup, consider a separate RGB controller if you really want it back. Good luck!
Hi, thanks for reaching out! I'm planning to start with Linux but my expectations are low. Since I purchased it a few months ago, I'll attempt to use my 3-year warranty, and if that doesn't work, I'll look into an RGB controller. Appreciate your prompt reply again ^-^
It's the optimal approach. A useful hint: if nothing else was damaged inside your home, you can't be certain a power surge caused the failure. When they inquire specifically, you can simply state uncertainty about what happened. If other items were affected, it likely relates more to property insurance. Have a pleasant day!