F5F Stay Refreshed Hardware Desktop The SO-DIMM slot stopped working following the latest Windows update. Can it be resolved?

The SO-DIMM slot stopped working following the latest Windows update. Can it be resolved?

The SO-DIMM slot stopped working following the latest Windows update. Can it be resolved?

A
Amegahoney
Posting Freak
789
11-30-2021, 01:44 PM
#1
After the recent Windows 11 update, I got a BSOD and my Legion 5 15ach6h stopped posting. To troubleshoot I tried: Battery disconnect and power drain Removing SSDs Tried disconnecting the CMOS battery (Destroyed the connector. :'() Removing RAMs (One of them turned out to be faulty) I am not quite sure but I think you can replace the CMOS connector. But is the SO-DIMM slot on my laptop fixable? Here's the screenshot of my update history,
A
Amegahoney
11-30-2021, 01:44 PM #1

After the recent Windows 11 update, I got a BSOD and my Legion 5 15ach6h stopped posting. To troubleshoot I tried: Battery disconnect and power drain Removing SSDs Tried disconnecting the CMOS battery (Destroyed the connector. :'() Removing RAMs (One of them turned out to be faulty) I am not quite sure but I think you can replace the CMOS connector. But is the SO-DIMM slot on my laptop fixable? Here's the screenshot of my update history,

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JU5T_M4X
Member
113
12-06-2021, 07:02 PM
#2
You own the identical laptop. It seems the update might be linked to that event. Would you check both modules to see which ones function, and also test the available slots?
J
JU5T_M4X
12-06-2021, 07:02 PM #2

You own the identical laptop. It seems the update might be linked to that event. Would you check both modules to see which ones function, and also test the available slots?

R
Ronere
Member
66
12-20-2021, 06:36 PM
#3
By someone new? Unlikely. A fresh motherboard would be wiser. Repairing would demand a rebuild station and good fortune. How confident are you the port is unusable? Have you tried inserting it into each port separately? And do you still have coverage?
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Ronere
12-20-2021, 06:36 PM #3

By someone new? Unlikely. A fresh motherboard would be wiser. Repairing would demand a rebuild station and good fortune. How confident are you the port is unusable? Have you tried inserting it into each port separately? And do you still have coverage?

H
hamoooood
Member
194
12-21-2021, 02:40 AM
#4
Both components function properly and the device does not send data through any of the ports.
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hamoooood
12-21-2021, 02:40 AM #4

Both components function properly and the device does not send data through any of the ports.

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emmylee33
Senior Member
710
12-21-2021, 07:19 AM
#5
Both components function correctly, but the laptop isn't connecting to either port. Regrettably, I'm beyond the warranty duration.
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emmylee33
12-21-2021, 07:19 AM #5

Both components function correctly, but the laptop isn't connecting to either port. Regrettably, I'm beyond the warranty duration.

K
Kimplaze
Member
216
12-31-2021, 11:51 PM
#6
Everything appears correct. All connections on the modules look intact.
K
Kimplaze
12-31-2021, 11:51 PM #6

Everything appears correct. All connections on the modules look intact.

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mad_dragons
Member
57
01-01-2022, 08:51 AM
#7
I've tried it. I won't share updates when both RAMs are active or if one is faulty. Also, I'm uncertain if someone nearby can help with this problem.
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mad_dragons
01-01-2022, 08:51 AM #7

I've tried it. I won't share updates when both RAMs are active or if one is faulty. Also, I'm uncertain if someone nearby can help with this problem.

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SN0W_LE0PARD
Member
182
01-02-2022, 07:12 AM
#8
I would reach out to MSI for assistance. Check their support options. If they don’t help, things could have been worse—possibly a Windows update issue that’s hard to pin down. Thanks for bringing this to light.
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SN0W_LE0PARD
01-02-2022, 07:12 AM #8

I would reach out to MSI for assistance. Check their support options. If they don’t help, things could have been worse—possibly a Windows update issue that’s hard to pin down. Thanks for bringing this to light.