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DontSwallow
Junior Member
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11
03-17-2023, 03:41 PM
#1
Hello. First thing: I have no video card installed fyi Whenever I try to open a photo (of any type) COM SURROGATE crashes and closes Windows Photo Viewer. I have a A8-7600 APU (which can indeed run 3D games on it's own.) The weird thing is, I can zoom in on the folder (make the icons bigger) and I can see the image fine. Is this a driver problem? Or must I have a video card installed to view pictures? (That seems silly though) Problem signature: Problem Event Name: APPCRASH Application Name: DllHost.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bca54 Fault Module Name: atiumd64.dll Fault Module Version: 9.14.10.1128 Fault Module Timestamp: 55f8c19e Exception Code: c000001d Exception Offset: 00000000005671c1 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: ff18 Additional Information 2: ff18ee034e64871eaa08600be8f2d154 Additional Information 3: d1b0 Additional Information 4: d1b063925fcbd4f5934319d9a77f7d5d
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D
DontSwallow
03-17-2023, 03:41 PM #1

Hello. First thing: I have no video card installed fyi Whenever I try to open a photo (of any type) COM SURROGATE crashes and closes Windows Photo Viewer. I have a A8-7600 APU (which can indeed run 3D games on it's own.) The weird thing is, I can zoom in on the folder (make the icons bigger) and I can see the image fine. Is this a driver problem? Or must I have a video card installed to view pictures? (That seems silly though) Problem signature: Problem Event Name: APPCRASH Application Name: DllHost.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bca54 Fault Module Name: atiumd64.dll Fault Module Version: 9.14.10.1128 Fault Module Timestamp: 55f8c19e Exception Code: c000001d Exception Offset: 00000000005671c1 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: ff18 Additional Information 2: ff18ee034e64871eaa08600be8f2d154 Additional Information 3: d1b0 Additional Information 4: d1b063925fcbd4f5934319d9a77f7d5d

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A
awsomename999
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103
03-24-2023, 02:02 PM
#2
This has no connection to the physical components.
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awsomename999
03-24-2023, 02:02 PM #2

This has no connection to the physical components.

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Silvinha10
Senior Member
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694
03-24-2023, 03:50 PM
#3
Consider your options carefully and choose the best path forward.
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Silvinha10
03-24-2023, 03:50 PM #3

Consider your options carefully and choose the best path forward.

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