F5F Stay Refreshed Hardware Desktop The second extended monitor frequently shuts down unexpectedly.

The second extended monitor frequently shuts down unexpectedly.

The second extended monitor frequently shuts down unexpectedly.

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youknowwh0
Member
54
05-04-2021, 02:42 PM
#11
For HP the version appears generic, whereas LG displays it correctly. I located and saved the driver from HP’s site, but installation on Windows 10 failed. Likely because the system is running Windows 7 or 8 instead of 10. The extractor seems broken; the file was in D: initially, but worked after moving it to C:.
Y
youknowwh0
05-04-2021, 02:42 PM #11

For HP the version appears generic, whereas LG displays it correctly. I located and saved the driver from HP’s site, but installation on Windows 10 failed. Likely because the system is running Windows 7 or 8 instead of 10. The extractor seems broken; the file was in D: initially, but worked after moving it to C:.

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AndyTEAM
Member
143
05-04-2021, 08:16 PM
#12
Driver Booster only includes essential drivers and Visual Studio redistributables (VC). Net framework and similar components require the full version. Other drivers can be updated with the free version; ensure it updates everything possible. If the keyboard reference appears five times, it indicates you're using multiple keyboards or USB ports—typically one or two drivers are shown.
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AndyTEAM
05-04-2021, 08:16 PM #12

Driver Booster only includes essential drivers and Visual Studio redistributables (VC). Net framework and similar components require the full version. Other drivers can be updated with the free version; ensure it updates everything possible. If the keyboard reference appears five times, it indicates you're using multiple keyboards or USB ports—typically one or two drivers are shown.

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red_crash_play
Junior Member
47
05-04-2021, 08:29 PM
#13
Yes, I can try using USB for KBD/mouse in various slots. I also have a couple of smaller KBDs such as a remote for moving the cursor and typing while watching TV, among other uses. It seems fine to have more of them. I clicked to refresh everything, and it’s now updating... But I’m not sure if this is related to the display problem. I hope the HP monitor driver and MB BIOS updates will resolve the issue. We’ll see what happens in the coming days. If there’s no blank screen soon, that’s good. Otherwise, I’ll change the topic and keep investigating.
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red_crash_play
05-04-2021, 08:29 PM #13

Yes, I can try using USB for KBD/mouse in various slots. I also have a couple of smaller KBDs such as a remote for moving the cursor and typing while watching TV, among other uses. It seems fine to have more of them. I clicked to refresh everything, and it’s now updating... But I’m not sure if this is related to the display problem. I hope the HP monitor driver and MB BIOS updates will resolve the issue. We’ll see what happens in the coming days. If there’s no blank screen soon, that’s good. Otherwise, I’ll change the topic and keep investigating.

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nightninjaman
Junior Member
17
05-06-2021, 07:59 PM
#14
I'm here to assist you.
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nightninjaman
05-06-2021, 07:59 PM #14

I'm here to assist you.

E
edoardoelh
Junior Member
3
05-06-2021, 08:47 PM
#15
Updated BIOS to the newest version. Added monitor drivers and removed USB hub connection (since I also used it as a hub). Reorganized DP cables and ports once more... no further adjustments. Recently, monitor #2 (extended) randomly stays off or turns black again as before. I still adjust Windows display settings, opting out of secondary extension and clicking "revert" to restore the fix. The monitor returns normally. However, moving it to the primary monitor resolves the issue, but once I switch back to secondary, it often stays on continuously. This happens sporadically after a reboot.
E
edoardoelh
05-06-2021, 08:47 PM #15

Updated BIOS to the newest version. Added monitor drivers and removed USB hub connection (since I also used it as a hub). Reorganized DP cables and ports once more... no further adjustments. Recently, monitor #2 (extended) randomly stays off or turns black again as before. I still adjust Windows display settings, opting out of secondary extension and clicking "revert" to restore the fix. The monitor returns normally. However, moving it to the primary monitor resolves the issue, but once I switch back to secondary, it often stays on continuously. This happens sporadically after a reboot.

J
jrobbs7
Member
235
05-09-2021, 09:17 AM
#16
On 22.5.1 there are some recognized problems to watch for... unclear if they apply to your setup. For me, with 22.5.1 I experience flickering while watching videos on my 6800 XT. I recommend testing the 22.9.2 optional drivers instead.
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jrobbs7
05-09-2021, 09:17 AM #16

On 22.5.1 there are some recognized problems to watch for... unclear if they apply to your setup. For me, with 22.5.1 I experience flickering while watching videos on my 6800 XT. I recommend testing the 22.9.2 optional drivers instead.

C
CzarnyJakup
Member
224
05-09-2021, 09:41 AM
#17
Display may briefly go black during video playback and gameplay on certain AMD Graphics Products like the Radeon™ RX 6700 XT. This issue doesn't occur when playing videos or running games, but happens while working without any video or gaming activity. I also attempted to use older drivers, yet the problem persists with all tested ones.
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CzarnyJakup
05-09-2021, 09:41 AM #17

Display may briefly go black during video playback and gameplay on certain AMD Graphics Products like the Radeon™ RX 6700 XT. This issue doesn't occur when playing videos or running games, but happens while working without any video or gaming activity. I also attempted to use older drivers, yet the problem persists with all tested ones.

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