The screen shows no display after the BSOD, yet the mouse indicator remains active.
The screen shows no display after the BSOD, yet the mouse indicator remains active.
When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model.
From the information provided, you should be able to get display output from your iGPU by removing your discrete GPU and checking if the system starts.
Did you record the BSOD error code and its category? It will assist in identifying the issue.
Currently my computer won't open to Windows, I attempted the startup repair but it didn't help.
System service exception and failed components: dxgmms2.sys, possibly damaged hard drive.
My PC is currently able to open Windows, but I'm not sure why this happened. How is this possible, and why did my PC crash before and couldn't open Windows?