F5F Stay Refreshed Hardware Desktop The screen on my Lenovo laptop went dark unexpectedly during a game.

The screen on my Lenovo laptop went dark unexpectedly during a game.

The screen on my Lenovo laptop went dark unexpectedly during a game.

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RageGlitch
Posting Freak
771
09-06-2023, 05:55 AM
#1
The laptop display went dark unexpectedly during a game, even though it was powered on. This might indicate issues with either software or hardware, especially since you often use your laptop for gaming while charging.
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RageGlitch
09-06-2023, 05:55 AM #1

The laptop display went dark unexpectedly during a game, even though it was powered on. This might indicate issues with either software or hardware, especially since you often use your laptop for gaming while charging.

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alex17171717
Junior Member
3
09-06-2023, 06:22 AM
#2
Hi there, after the screen goes black and you restart, everything should function normally until you play again. In the Windows search bar, type 'Event Viewer' and go to Windows Logs > System. Look through the entries until you find the one with the timestamp of that last occurrence. You’re likely to see a report about your display driver issue—something like ‘your display driver has stopped responding and successfully recovered.’ It may appear several times in quick succession. Let me know what you discover.
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alex17171717
09-06-2023, 06:22 AM #2

Hi there, after the screen goes black and you restart, everything should function normally until you play again. In the Windows search bar, type 'Event Viewer' and go to Windows Logs > System. Look through the entries until you find the one with the timestamp of that last occurrence. You’re likely to see a report about your display driver issue—something like ‘your display driver has stopped responding and successfully recovered.’ It may appear several times in quick succession. Let me know what you discover.

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XxX_Izzy_XxX
Junior Member
41
09-08-2023, 02:19 AM
#3
It seems to require some maintenance. Hold the power button for at least 30 seconds before turning it back on. Additionally, think about wiping down the interior of the device—it looks dirty.
X
XxX_Izzy_XxX
09-08-2023, 02:19 AM #3

It seems to require some maintenance. Hold the power button for at least 30 seconds before turning it back on. Additionally, think about wiping down the interior of the device—it looks dirty.

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Questiero
Member
215
09-08-2023, 03:10 AM
#4
They haven’t resolved the issue yet. I reached out to Lenovo, who are dispatching an engineer. Could the problem be with the display hardware? I tested my laptop during charging, but I frequently use the AC fan to maintain a comfortable temperature.
Q
Questiero
09-08-2023, 03:10 AM #4

They haven’t resolved the issue yet. I reached out to Lenovo, who are dispatching an engineer. Could the problem be with the display hardware? I tested my laptop during charging, but I frequently use the AC fan to maintain a comfortable temperature.

S
Soraniv
Member
59
09-08-2023, 08:48 AM
#5
Could be the display ribbon cable.
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Soraniv
09-08-2023, 08:48 AM #5

Could be the display ribbon cable.