The screen becomes unresponsive.
The screen becomes unresponsive.
My computer has been experiencing screen freezes while playing games recently. It began about a week ago and seems unpredictable, occurring sometimes and other times not at all. It doesn’t appear to depend heavily on game intensity; it happens even in less demanding titles and occasionally in menus. It seems more frequent since I added a second monitor, though it might have started before that. The crashes aren’t severe—turning off the monitor lets the game continue on the other screen.
My system specs are: 32GB DDR5 TridentZ Neo RGB 7800x3d Radeon 6950 XT Corsair 850Rmx.
Over the past year, I’ve faced issues ranging from sudden hard crashes in games to more gradual degradation during regular use. At the time, my system passed memory tests and OCC checks; I recall a single crash at OCC but it may have been unrelated. Shops often couldn’t identify problems and attributed them to worn components. They also didn’t generate minidump files, and the crash codes changed when I received the bluescreen message. Initially, it displayed an SSD error, then switched to PCIE-related issues after replacing the SSD. Eventually, I switched to using integrated graphics to reduce strain, which lessened the frequency of crashes, though they still occurred occasionally.
I suspect the problem might lie with the motherboard, given the shift in error codes. After replacing it, stability improved somewhat, but screen freezes remain a concern. The RMA policy only allows replacement with refurbished or remanufactured GPUs, which makes me anxious about sending it back. I have the latest AMD Adrenalin driver and a recent Windows update.
Appreciate your assistance!
The system may attempt to restart after freezing, but this depends on the underlying cause. Check Event Viewer for errors near the freeze time. Look for a Kernel-Power event with bugcheckcode in the Details tab. Verify the error record for PCIe crashes using !errrec on Arg2. You likely received dump files once the issue shifted away from NVMe.
It rebooted by itself once and emitted a sound. Usually I can get it to restart quicker by simply switching the monitor on and off. There are no Event Viewers around the time it occurred today, and I don’t recall any timestamps for recent incidents. After swapping the SSD, minidumps rarely appear. I’ve experienced just one crash since replacing the motherboard, but it didn’t generate a minidump. The ones that did after the SSD installation had an 0x50 error code and were marked PAGE_FAULT_IN_NONPAGE, though these only happened a few times in April. Any crashes afterward weren’t logged.