The router is online yet slow, suggesting a possible issue.
The router is online yet slow, suggesting a possible issue.
Hello. I purchased the new router yesterday (Dlink DIR 825). After setting it up it functioned properly. However, after configuration, the network speed dropped significantly—my PC and phone were only getting 10/20kb/s. I tried restarting it and reconfiguring it, but it didn’t improve. When attempting to browse the internet, the browser would display an error like "Connection Couldn't be secured." I used an older switch I had, and the connection worked then. Is this issue related to my router or the ISP? Thank you.
Link your latest router to the existing one and your device, observe its performance. If everything functions properly, your ISP likely wants you to stick with their supplied model and may limit your speed if you switch. In such a scenario, you remain tied to the old router. Should issues persist, send the new router back to the seller for a refund, as it appears defective.
Having multiple routers on the same network can cause issues. Keep only one device handling NAT; otherwise, conflicts arise. Clarify the differences between modem, router, switch, wireless access point, and combo device. An internet gateway includes all these features—usually provided by your ISP. If you add a store-bought wireless router, set it to bridge mode (acting like a modem) or access point mode (disabling NAT but keeping it as a router). What is the make/model of your ISP’s device? This helps us advise you further. What speeds are you receiving from your ISP?
Bro. I’m not very familiar with this. They provided me with a tiny hub box two years back when I first got Wi-Fi, and they labeled it a switch. I also refer to it as a switch. I’m thinking about swapping it out since it has a warranty.