F5F Stay Refreshed Software PC Gaming The refund process for g2a typically varies, but it generally takes a few business days to process.

The refund process for g2a typically varies, but it generally takes a few business days to process.

The refund process for g2a typically varies, but it generally takes a few business days to process.

R
Rigar98
Member
61
03-27-2016, 09:53 PM
#1
I experienced a delay in receiving a response after submitting a ticket. They acknowledged within 20 minutes but didn't provide further details. It's been four days with no updates—how common is this?
R
Rigar98
03-27-2016, 09:53 PM #1

I experienced a delay in receiving a response after submitting a ticket. They acknowledged within 20 minutes but didn't provide further details. It's been four days with no updates—how common is this?

S
seaholly
Junior Member
9
03-27-2016, 11:43 PM
#2
Weeks instead of months. My friend hasn't received a refund after five months. They also take a long time to respond, making the process very slow.
S
seaholly
03-27-2016, 11:43 PM #2

Weeks instead of months. My friend hasn't received a refund after five months. They also take a long time to respond, making the process very slow.

M
117
03-28-2016, 12:58 AM
#3
Fortunately, mine stayed intact and I received my refund quickly after the black ops 2 key failed.
M
Minestrike1905
03-28-2016, 12:58 AM #3

Fortunately, mine stayed intact and I received my refund quickly after the black ops 2 key failed.

A
AndrijaPro07
Junior Member
45
03-28-2016, 01:39 AM
#4
It depends. As this is a large situation then i fear we may not see a refund for some time. I suppose it all depends on which name they pick out the hat. But we will get one rest assured.
A
AndrijaPro07
03-28-2016, 01:39 AM #4

It depends. As this is a large situation then i fear we may not see a refund for some time. I suppose it all depends on which name they pick out the hat. But we will get one rest assured.

G
82
04-04-2016, 05:35 AM
#5
G2A.COM has completed 8 hours of official communication regarding the Ubisoft situation. Some actions have been initiated to remove games bought indirectly through major online platforms. G2A.COM takes full responsibility for these steps and is committed to resolving any issues. For those who made purchases without G2A Shield, we will verify whether the merchant was accountable for the code withdrawal and provide compensation if necessary. Users impacted by G2A Shield will receive either a fresh code or a refund. G2A.COM is determined to stop such processes and will remove any merchants linked to these incidents from the marketplace.
G
gingerdawson13
04-04-2016, 05:35 AM #5

G2A.COM has completed 8 hours of official communication regarding the Ubisoft situation. Some actions have been initiated to remove games bought indirectly through major online platforms. G2A.COM takes full responsibility for these steps and is committed to resolving any issues. For those who made purchases without G2A Shield, we will verify whether the merchant was accountable for the code withdrawal and provide compensation if necessary. Users impacted by G2A Shield will receive either a fresh code or a refund. G2A.COM is determined to stop such processes and will remove any merchants linked to these incidents from the marketplace.

E
168
04-04-2016, 07:24 AM
#6
You can look for clues in your purchase history or game settings to see if G2A Shield was involved. Check the game’s official documentation or community forums for confirmation.
E
EpicBuilder110
04-04-2016, 07:24 AM #6

You can look for clues in your purchase history or game settings to see if G2A Shield was involved. Check the game’s official documentation or community forums for confirmation.

D
diegoiav
Member
101
04-04-2016, 09:08 AM
#7
I believe there is still a possibility. Regardless, they confirmed they will review compensation for those who didn't use G2A.COM 8 hrs. Official statements about the Ubisoft situation have already been released. As some of you know, measures have been implemented to eliminate games bought indirectly from a publisher through major online platforms. G2A.COM isn't accountable for any of these actions. We are fully informed about this process and will do everything we can to make amends. For those who completed purchases without using G2A Shield, we'll investigate whether the merchant was responsible for the code withdrawal. If they were, these users will receive compensation. Anyone affected by G2A Shield under the current process will either get a new code or a refund. G2A.COM is committed to preventing such actions and will remove responsible merchants from the marketplace going forward.
D
diegoiav
04-04-2016, 09:08 AM #7

I believe there is still a possibility. Regardless, they confirmed they will review compensation for those who didn't use G2A.COM 8 hrs. Official statements about the Ubisoft situation have already been released. As some of you know, measures have been implemented to eliminate games bought indirectly from a publisher through major online platforms. G2A.COM isn't accountable for any of these actions. We are fully informed about this process and will do everything we can to make amends. For those who completed purchases without using G2A Shield, we'll investigate whether the merchant was responsible for the code withdrawal. If they were, these users will receive compensation. Anyone affected by G2A Shield under the current process will either get a new code or a refund. G2A.COM is committed to preventing such actions and will remove responsible merchants from the marketplace going forward.

D
dreams1
Member
249
04-05-2016, 07:07 PM
#8
PayPal chargebacks mean you stand a chance to succeed.
D
dreams1
04-05-2016, 07:07 PM #8

PayPal chargebacks mean you stand a chance to succeed.

E
ElsieBeth
Junior Member
35
04-05-2016, 09:37 PM
#9
It looks like others are also expecting refunds, but some people claim G2A is misleading about timelines. They suggest refunds on debit cards usually take longer, from 5 to 28 days, while credit card refunds are typically quicker.
E
ElsieBeth
04-05-2016, 09:37 PM #9

It looks like others are also expecting refunds, but some people claim G2A is misleading about timelines. They suggest refunds on debit cards usually take longer, from 5 to 28 days, while credit card refunds are typically quicker.

C
Cinnaarwhal__
Member
71
04-06-2016, 04:44 AM
#10
Discuss new ideas and insights
C
Cinnaarwhal__
04-06-2016, 04:44 AM #10

Discuss new ideas and insights