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The random service stops during gameplay and requires a restart?

The random service stops during gameplay and requires a restart?

L
Lieezy
Member
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64
03-14-2016, 04:27 PM
#1
Hi guys. Lately I've been experiencing some random crashes while gaming. No black screen, no blue screen, no reboot, nothing of that. It just freezes (my cursor freezes too) and I have to force a reboot from the case power button. I never had a problem like that before, i used to run heavier games without problems. Plus, it started happening with
<Mod Edit>
2D pixelated games (especially on loading screens and while saving, but anyway it happens also in random moments. The freezes also happened after the reboot if i tried to run a heavy program) This is what i tried:
Clean my pc (I did it manually and used lots of programs)
Scan for virus (malwarebytes, avast, windows defender, adwcleaner)
Updated all the drivers, especially from the graphic card
Checked GPU temperature (30-40°C while using other programs, 70-80°C while gaming but i don't really know if it's normal or not)
Fix registry errors
Check if my SSD works fine (i figured out it was very slow but then fixed it by setting AHCI on the BIOS. It didn't solve the problem...)
Reinstall windows (without formatting)
I have 1 SSD and an external hard disk. I put all the workstation programs (photoshop, premiere pro etc) on the SSD, and games on the external disk. They have enough space. I tried to switch positions (downloading the games on the SSD and viceversa) but it didn't work. My graphic card is not the best and i think that's the main problem, but if you have any other solution before i spend money (and to try avoiding hardware damage) would be appreciated.
I have not the best hardware, but i don't want the best graphics or FPS. I just want to play
Plus, my video editing programs while I work are slowing down lately.
Here's the hardware:
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 10700F @ 2.90GHz
Comet Lake 14nm Technology
RAM
16,0GB Single-Channel DDR4 @ 1463MHz
Motherboard
Micro-Star International Co. Ltd. B460M-A PRO (MS-7C88) (U3E1)
Graphics
C27F390 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1050 Ti (MSI)
Storage
931GB Samsung SSD 870 QVO 1TB (SATA (SSD))
1863GB Seagate ST2000DM008-2UB102 (SATA (SSD))
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
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L
Lieezy
03-14-2016, 04:27 PM #1

Hi guys. Lately I've been experiencing some random crashes while gaming. No black screen, no blue screen, no reboot, nothing of that. It just freezes (my cursor freezes too) and I have to force a reboot from the case power button. I never had a problem like that before, i used to run heavier games without problems. Plus, it started happening with
<Mod Edit>
2D pixelated games (especially on loading screens and while saving, but anyway it happens also in random moments. The freezes also happened after the reboot if i tried to run a heavy program) This is what i tried:
Clean my pc (I did it manually and used lots of programs)
Scan for virus (malwarebytes, avast, windows defender, adwcleaner)
Updated all the drivers, especially from the graphic card
Checked GPU temperature (30-40°C while using other programs, 70-80°C while gaming but i don't really know if it's normal or not)
Fix registry errors
Check if my SSD works fine (i figured out it was very slow but then fixed it by setting AHCI on the BIOS. It didn't solve the problem...)
Reinstall windows (without formatting)
I have 1 SSD and an external hard disk. I put all the workstation programs (photoshop, premiere pro etc) on the SSD, and games on the external disk. They have enough space. I tried to switch positions (downloading the games on the SSD and viceversa) but it didn't work. My graphic card is not the best and i think that's the main problem, but if you have any other solution before i spend money (and to try avoiding hardware damage) would be appreciated.
I have not the best hardware, but i don't want the best graphics or FPS. I just want to play
Plus, my video editing programs while I work are slowing down lately.
Here's the hardware:
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 10700F @ 2.90GHz
Comet Lake 14nm Technology
RAM
16,0GB Single-Channel DDR4 @ 1463MHz
Motherboard
Micro-Star International Co. Ltd. B460M-A PRO (MS-7C88) (U3E1)
Graphics
C27F390 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1050 Ti (MSI)
Storage
931GB Samsung SSD 870 QVO 1TB (SATA (SSD))
1863GB Seagate ST2000DM008-2UB102 (SATA (SSD))
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio

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T
TinoBanana
Member
Find
177
03-14-2016, 05:36 PM
#2
Hello there! Please share the details about your PSU and its age, along with how you're cooling your processor. What is the make and model of your case? Also, tell me about the airflow, fan placement in your case, and the ambient temperatures around you. Regarding your platform, did you attempt to reinstall your GPU drivers after using DDU to remove them? You can manually reinstall them by right-clicking the installer and selecting Run as Administrator.
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T
TinoBanana
03-14-2016, 05:36 PM #2

Hello there! Please share the details about your PSU and its age, along with how you're cooling your processor. What is the make and model of your case? Also, tell me about the airflow, fan placement in your case, and the ambient temperatures around you. Regarding your platform, did you attempt to reinstall your GPU drivers after using DDU to remove them? You can manually reinstall them by right-clicking the installer and selecting Run as Administrator.

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M
Mig56
Member
Find
53
03-25-2016, 04:25 AM
#3
Hi! Thanks for the update!
I’m not sure about the PSU model, but I thought it was a 700w unit. I got all the parts in 2021, so they’re about two years old. The GPU is probably from 2019, and the case is a Zalman i3 Neo TGI midi tower with tempered glass. I don’t have much info on the airflow—just that it seems sufficient to say I have three fans. The issue began during the summer when high temperatures were present, and the hot environment was the first thing that came to mind when the problem started. Even with cooler ambient conditions, the problem hasn’t changed.
I tried updating the drivers first, but when that didn’t help, I used a DDU and installed the drivers manually. Thanks!
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M
Mig56
03-25-2016, 04:25 AM #3

Hi! Thanks for the update!
I’m not sure about the PSU model, but I thought it was a 700w unit. I got all the parts in 2021, so they’re about two years old. The GPU is probably from 2019, and the case is a Zalman i3 Neo TGI midi tower with tempered glass. I don’t have much info on the airflow—just that it seems sufficient to say I have three fans. The issue began during the summer when high temperatures were present, and the hot environment was the first thing that came to mind when the problem started. Even with cooler ambient conditions, the problem hasn’t changed.
I tried updating the drivers first, but when that didn’t help, I used a DDU and installed the drivers manually. Thanks!

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