F5F Stay Refreshed Software PC Gaming The QuestionPC consistently experiences crashes following game installations after the fact.

The QuestionPC consistently experiences crashes following game installations after the fact.

The QuestionPC consistently experiences crashes following game installations after the fact.

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bengalwatcher
Posting Freak
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801
05-30-2025, 10:06 PM
#1
Hardware specifications:

Processor: Intel Core i5-9600K
Graphics Card: RTX 2080 Ti
Memory: Corsair RGB Pro Vengeance 16GB
Storage: 512GB NVMe
Motherboard: Asus ROG STRIX Z390-E

I was hoping to resume playing Final Fantasy XIV, so I installed and updated the game. After approximately 40 minutes of play, I switched my display to a different monitor - upgrading from a 1080p 240Hz screen to a 3440x1440 120Hz one. Following this change, the game began crashing frequently, often within a few minutes. It then crashed an additional four times, typically lasting between 1 and 4 minutes. The crashes consistently resulted in complete freezes, sometimes accompanied by a Blue Screen of Death (BSOD) with a MACHINE_CHECK_EXCEPTION code.

I observed that the red LED on my motherboard, designated for CPU status, remained illuminated even when the system failed to boot. Based on recommendations, I updated the BIOS and reconnected all components – CPU, motherboard, and others—and the red light disappeared. However, since then, I’ve been unable to maintain a stable Windows session for more than 5-10 minutes; whenever I attempt to launch the game, it immediately crashes.

Interestingly, when playing Overwatch, a separate program, I experienced no issues throughout an entire match. After several failed attempts to reinstall Windows (approximately three times), I replaced the liquid cooling system with an identical unit borrowed from another machine. Finally, after over three hours of operation, I successfully logged into Windows again. However, upon logging back in to FFXIV, the game crashed repeatedly, and I’ve been unable to remain logged in for longer than 2 minutes since then.
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bengalwatcher
05-30-2025, 10:06 PM #1

Hardware specifications:

Processor: Intel Core i5-9600K
Graphics Card: RTX 2080 Ti
Memory: Corsair RGB Pro Vengeance 16GB
Storage: 512GB NVMe
Motherboard: Asus ROG STRIX Z390-E

I was hoping to resume playing Final Fantasy XIV, so I installed and updated the game. After approximately 40 minutes of play, I switched my display to a different monitor - upgrading from a 1080p 240Hz screen to a 3440x1440 120Hz one. Following this change, the game began crashing frequently, often within a few minutes. It then crashed an additional four times, typically lasting between 1 and 4 minutes. The crashes consistently resulted in complete freezes, sometimes accompanied by a Blue Screen of Death (BSOD) with a MACHINE_CHECK_EXCEPTION code.

I observed that the red LED on my motherboard, designated for CPU status, remained illuminated even when the system failed to boot. Based on recommendations, I updated the BIOS and reconnected all components – CPU, motherboard, and others—and the red light disappeared. However, since then, I’ve been unable to maintain a stable Windows session for more than 5-10 minutes; whenever I attempt to launch the game, it immediately crashes.

Interestingly, when playing Overwatch, a separate program, I experienced no issues throughout an entire match. After several failed attempts to reinstall Windows (approximately three times), I replaced the liquid cooling system with an identical unit borrowed from another machine. Finally, after over three hours of operation, I successfully logged into Windows again. However, upon logging back in to FFXIV, the game crashed repeatedly, and I’ve been unable to remain logged in for longer than 2 minutes since then.

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Squirmyyy
Junior Member
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32
05-30-2025, 10:06 PM
#2
If you are confident that the issue isn’t related to computer programs, could you please identify which hardware components you haven't yet examined or replaced?

- Processor: Have you verified the processor socket for any damage to the pins?
- Motherboard: Is the memory RAM configured correctly, with XMP/Overclock enabled and placed in the appropriate slots (typically the second and fourth from the motherboard – however, refer to your manual for specific instructions)?
- Power supply: Could you provide the manufacturer and model number of this unit, along with how long it has been in use?
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Squirmyyy
05-30-2025, 10:06 PM #2

If you are confident that the issue isn’t related to computer programs, could you please identify which hardware components you haven't yet examined or replaced?

- Processor: Have you verified the processor socket for any damage to the pins?
- Motherboard: Is the memory RAM configured correctly, with XMP/Overclock enabled and placed in the appropriate slots (typically the second and fourth from the motherboard – however, refer to your manual for specific instructions)?
- Power supply: Could you provide the manufacturer and model number of this unit, along with how long it has been in use?

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