The question keyboard malfunctions due to disconnection of the generic USB hub and Bluetooth adapter.
The question keyboard malfunctions due to disconnection of the generic USB hub and Bluetooth adapter.
My few month old Legion 5 Pro’s keyboard keeps disconnecting unexpectedly. When this happens, the generic USB hub (Port_#0001.Hub_#0003) and my Realtek Bluetooth adapter (also on Port_#0001) also get disconnected. I’m trying to figure out if these random drops are affecting the keyboard’s functionality. Do you have any ideas about what might be causing this? Any solutions could help?
Here are the details in the requested format:
CPU: [CPU information]
CPU cooler: [cooler model]
Motherboard: [motherboard model]
Ram: [ram specifications]
SSD/HDD: [storage type and capacity]
GPU: [graphics card model]
PSU: [power supply details]
Chassis: [chassis name]
OS: [operating system version]
Monitor: [monitor details]
PSU age: [include age and make/model]
BIOS version: [current BIOS version]
Tethered devices: [list connected peripherals]
Please keep it simple, no extra words.
The post I wrote was about a different thread before merging it with the one mentioning you were using a prebuilt Lenovo Legion 5. You may need to reinstall your chipset driver manually from AMD's support site in an elevated command, such as right-clicking the installer and selecting Run as Administrator.
Hello. I visited the AMD support page and found only one download for the chipset. Did you expect different versions for various PC models? I updated my chipset drivers and will check if the problem persists. Are there other suggestions? Should I reinstall my Bluetooth adapter and a generic USB hub? Thank you.
Hello. The chipset driver caused my laptop to run extremely slowly, so I had to roll back it. I’m confused about what to do next.
I made a comment about this on Reddit. You can check it out here! Feel free to hmu if you need assistance.