F5F Stay Refreshed Hardware Desktop The purchase of Corsair RM850x resulted in audio issues due to some underlying cause.

The purchase of Corsair RM850x resulted in audio issues due to some underlying cause.

The purchase of Corsair RM850x resulted in audio issues due to some underlying cause.

B
BoChesa
Member
73
02-19-2023, 01:39 AM
#1
So I purchased a new PSU, installed it and after that the 3.5mm jack became very muffled and audio outputs through the graphics card started pulsating. It looked like it would drop in half a second and then rise again, causing constant on-off interruptions. I tested various software and drivers, updated each one, but nothing helped. Eventually, I reinstalled my old PSU and everything worked properly again. Clearly this is related to the new PSU, but does anyone know what could cause this? Are such issues common or unusual?

The problem is that if I return it and it functions, I’d be charged 70 euros plus postage, which is about 50 euros. I’m wondering if there’s a way to be more certain that the fault lies with the PSU itself rather than my setup?
B
BoChesa
02-19-2023, 01:39 AM #1

So I purchased a new PSU, installed it and after that the 3.5mm jack became very muffled and audio outputs through the graphics card started pulsating. It looked like it would drop in half a second and then rise again, causing constant on-off interruptions. I tested various software and drivers, updated each one, but nothing helped. Eventually, I reinstalled my old PSU and everything worked properly again. Clearly this is related to the new PSU, but does anyone know what could cause this? Are such issues common or unusual?

The problem is that if I return it and it functions, I’d be charged 70 euros plus postage, which is about 50 euros. I’m wondering if there’s a way to be more certain that the fault lies with the PSU itself rather than my setup?

N
niuhayan
Member
165
02-22-2023, 01:34 PM
#2
Did you apply the updated PSU wiring when installing the new PSU?
N
niuhayan
02-22-2023, 01:34 PM #2

Did you apply the updated PSU wiring when installing the new PSU?

A
ashton555
Member
57
02-22-2023, 06:10 PM
#3
Yes i did
A
ashton555
02-22-2023, 06:10 PM #3

Yes i did

W
WhyYouSoDarude
Member
58
02-23-2023, 12:51 AM
#4
You might try using an app such as HWMonitor to examine the PSU's voltages when idle and during operation to identify any clear issues.
W
WhyYouSoDarude
02-23-2023, 12:51 AM #4

You might try using an app such as HWMonitor to examine the PSU's voltages when idle and during operation to identify any clear issues.

S
swinters48
Junior Member
33
02-23-2023, 02:14 AM
#5
Does the wall outlet have a correct ground connection?
S
swinters48
02-23-2023, 02:14 AM #5

Does the wall outlet have a correct ground connection?

M
Maxhos_
Junior Member
30
02-23-2023, 02:41 AM
#6
In a final option, consider employing a USB audio DAC as an alternative to the green 3.5mm audio jack on the motherboard.
M
Maxhos_
02-23-2023, 02:41 AM #6

In a final option, consider employing a USB audio DAC as an alternative to the green 3.5mm audio jack on the motherboard.