F5F Stay Refreshed Hardware Desktop The processor isn't sitting perfectly level in its mounting hole.

The processor isn't sitting perfectly level in its mounting hole.

The processor isn't sitting perfectly level in its mounting hole.

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Marc9225
Member
204
12-27-2022, 02:55 PM
#11
Here are some images as requested. Let me know if you'd like additional details or more pictures.
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Marc9225
12-27-2022, 02:55 PM #11

Here are some images as requested. Let me know if you'd like additional details or more pictures.

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AhBilly
Member
114
01-01-2023, 12:51 AM
#12
I’d probably contact ASRock support and share the photos you captured of the CPU not fitting properly. Just ask them, “WTF, mate?” because it looks like the motherboard is the issue. (No obstruction on the bottom of AM5 CPUs.)
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AhBilly
01-01-2023, 12:51 AM #12

I’d probably contact ASRock support and share the photos you captured of the CPU not fitting properly. Just ask them, “WTF, mate?” because it looks like the motherboard is the issue. (No obstruction on the bottom of AM5 CPUs.)

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Anna129
Junior Member
11
01-02-2023, 01:44 AM
#13
What’s happening here? There seems to be an issue. Most of the pictures look hazy, making it hard to see clearly.
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Anna129
01-02-2023, 01:44 AM #13

What’s happening here? There seems to be an issue. Most of the pictures look hazy, making it hard to see clearly.

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LarsMatena
Senior Member
602
01-12-2023, 10:27 PM
#14
It was a close inspection; physically it appears as a very small crack, highly improbable to lead to any problems or the concern at hand.
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LarsMatena
01-12-2023, 10:27 PM #14

It was a close inspection; physically it appears as a very small crack, highly improbable to lead to any problems or the concern at hand.

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loxyx666
Member
69
01-13-2023, 06:36 AM
#15
I’m unsure if AsRock offers official support in my region, but I might attempt to send it back and see if a replacement arrives. Many users are reporting problems with the socket.
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loxyx666
01-13-2023, 06:36 AM #15

I’m unsure if AsRock offers official support in my region, but I might attempt to send it back and see if a replacement arrives. Many users are reporting problems with the socket.

C
Creeper_Fool
Junior Member
3
01-13-2023, 11:26 AM
#16
If you insert the protruding end first, does it fit correctly into the socket? (random straws now)
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Creeper_Fool
01-13-2023, 11:26 AM #16

If you insert the protruding end first, does it fit correctly into the socket? (random straws now)

S
Simonv11
Junior Member
11
01-16-2023, 06:41 AM
#17
When you place it on the top, the bottom part protrudes, and when you flip it over, the opposite happens.
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Simonv11
01-16-2023, 06:41 AM #17

When you place it on the top, the bottom part protrudes, and when you flip it over, the opposite happens.

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liormori10
Junior Member
40
01-17-2023, 11:19 PM
#18
The AM5 socket might have some internal play, possibly due to a warped or faulty plastic component. It seems your efforts haven’t caused any issues; the problem likely lies with the socket itself.
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liormori10
01-17-2023, 11:19 PM #18

The AM5 socket might have some internal play, possibly due to a warped or faulty plastic component. It seems your efforts haven’t caused any issues; the problem likely lies with the socket itself.

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Klyner
Member
184
01-24-2023, 08:32 PM
#19
Process the order immediately
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Klyner
01-24-2023, 08:32 PM #19

Process the order immediately

X
197
01-24-2023, 09:24 PM
#20
We’ll dispatch the board to the store, grateful for all the responses and assistance provided.
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x_HmOoDy_KsA_x
01-24-2023, 09:24 PM #20

We’ll dispatch the board to the store, grateful for all the responses and assistance provided.

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