The process starts with extremely slow startup due to the increased amount of RAM.
The process starts with extremely slow startup due to the increased amount of RAM.
Hello all...
I just purchased a Cyberpower gaming PC (a GXi3000CSTV2 on a great closeout price) - and I'll be using it mainly for photography work. It features an i5 CPU and has 32 Gig of DDR5 6000 RAM installed.
I mistakenly ordered and inserted an additional 64 Gig of DDR 5 5600 MHZ of RAM and after removing the RAM that was in there and replacing it with the new RAM, I was flabbergasted to see that the PC would not load windows 11. I've since returned that RAM and put the old RAM back in (specifically in the original slots 1 and 3). After reinserting the RAM, the PC started acting like it did with the other RAM, and seemingly took like 30-60 seconds just to boot up. That had me scared for a moment, wondering if I had damaged the PC.
I have a few questions:
1. Firstly, there are 4 RAM slots on my Motherboard and Cyberpower had installed two 16 Gig modules - one in slot 1 and the other one in slot 3. This begs the question, why didn't they insert those in slots 1 and 2?
2. Secondly, why would the PC load very slowly after reinserting the RAM?
3. Thirdly, when the new (correct) RAM arrives - this time from the same manufacturer (
T-Force
) and model number (which is
DDR5 6000Mhz CL38)
, do I remove the two 16 Gig modules and insert the two 32 Gig modules in the same place (slots 1 and 3)?
4. Finally, with slots 2 and 4 being open, could I then reinsert the two 16 Gig modules that I originally had, in those slots - thus giving me 96 Gigs of RAM?
5. Or, can I place the two new 32 Gig modules in slots 1 and 2, and then put the two 16 Gig modules in slots 3 and 4?
I know - lots of questions, but I need to learn here. Thanks in advance for any help.
Ben Herrmann
Fuquay-Varina, NC
Welcome to the forums, newcomer!
Here are some clarifications you might find useful:
Firstly, your motherboard has four RAM slots. Cyberpower installed two 16GB modules—one in slot 1 and another in slot 3. It’s curious why they didn’t put them in slots 1 and 2 instead.
RAM can operate in dual-channel mode. The first two slots from the left are channels A and B. You should place RAMs in A2 and B2, or follow the labels on the motherboard’s PCB/manual.
Secondly, if your PC starts loading slowly after reinserting the RAM, it’s likely because the two RAM sticks have different frequencies. You may need to enable X.M.P. in BIOS.
Thirdly, when you receive the correct RAM from the same manufacturer (T-Force) with the model DDR5 6000Mhz CL38, should you remove the existing 16GB modules and install the 32GB ones in the same slots (slots 1 and 3)?
The motherboard model in your prebuilt system is important here.
Fourthly, if slots 2 and 4 are available, could you reinsert the original two 16GB modules there, giving you a total of 96GB?
Mixing RAM types isn’t recommended unless you’re ready to tackle troubleshooting. Sometimes it works, other times it doesn’t. If you need more memory, consider purchasing a compatible kit. On 13th/14th Gen Intel platforms, adding extra sticks might strain the memory controller and cause POST problems.
Finally, you can either place the new 32GB modules in slots 1 and 2, or in slots 3 and 4.
Remember, rearranging RAM without understanding it can lead to complications—stick to the right configuration unless you’re prepared to dig deeper.
The Speccy online report can be found at:
https://speccy.piriform.com/results/Dx04...0rmqJk3q2H
The precise CPU model is:
i5-14400F up to 4.7Ghz
Bought from Costco recently – might be a special variant. I don’t know the exact generation, but you might recognize it?
The motherboard details are:
Manufacturer: Asrock
Model: B760M-C
Chipset vendor: Intel
Chipset: Raptor Lake
Personally, even though I’ve been using PCs for a long time (since the mid-90s), I still see myself as somewhat of an amateur in technical matters.
So, should I stick with placing memory modules in slots 1 and 3 (the original configuration) and simply upgrade the RAM in those two slots? Or would it be better to install four 32G modules across the four slots to increase total RAM capacity?
I’ve spoken to Cyberpower’s technical support recently. They confirmed my PC model and informed me that the motherboard supports up to 256 Ghz of RAM.
The ram QVL support list for your motherboard/processor is a collection of tested kits. It isn't complete or regularly updated.
You can find it at https://www.asrock.com.tw/MB/Intel/B760M...#MemoryRPL.
There are some entries that accommodate 4 x 32gb RAM sticks.
I haven’t found any that support 4 x 64gb kits.
It might be because the QVL list was released before 4 x 64gb kits became available.
Visit a RAM vendor’s website and use their support app.
Enter your motherboard and CPU to get a list of compatible kits.
I often remind myself that kits must match in capacity for proper operation.
This is especially crucial when the number of sticks or total capacity increases.
RAM training is recommended only following a RAM configuration adjustment.