F5F Stay Refreshed Hardware Desktop The PowerEdge R415 drives are not rotating.

The PowerEdge R415 drives are not rotating.

The PowerEdge R415 drives are not rotating.

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alejandro351
Member
137
02-09-2016, 05:16 AM
#1
I've got a Dell PowerEdge R415 with dual 8 core AMD Opterons. Its got 128GB ECC RAM, etc. It's a fine server, but theres only one problem. The drives just don't spin. I've tried mostly everything, Trying two brand new SAS Hard drives, cleaning connectors, changing PERC/BIOS Settings, even covering pin 3 on the drive to prevent a spin-down signal. I've used my multimeter on the drive and it looks to be pulling no power (unless it's my multimeter). Whatever I do, even taking out the RAID controller and putting the SAS cable into the PCIe riser does nothing. The drives just won't spin. When the server is powered on, the lights on the front panel that indicate drive activity/presence start flipping out and turning off and on randomly. The PSU seems to be fine. If it matters, the battery started bulging (the one that connects to the PERC card). So I took it out. Don't think that's the problem. Anyone ever experienced this??
A
alejandro351
02-09-2016, 05:16 AM #1

I've got a Dell PowerEdge R415 with dual 8 core AMD Opterons. Its got 128GB ECC RAM, etc. It's a fine server, but theres only one problem. The drives just don't spin. I've tried mostly everything, Trying two brand new SAS Hard drives, cleaning connectors, changing PERC/BIOS Settings, even covering pin 3 on the drive to prevent a spin-down signal. I've used my multimeter on the drive and it looks to be pulling no power (unless it's my multimeter). Whatever I do, even taking out the RAID controller and putting the SAS cable into the PCIe riser does nothing. The drives just won't spin. When the server is powered on, the lights on the front panel that indicate drive activity/presence start flipping out and turning off and on randomly. The PSU seems to be fine. If it matters, the battery started bulging (the one that connects to the PERC card). So I took it out. Don't think that's the problem. Anyone ever experienced this??

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HeadphoneNinja
Junior Member
34
02-22-2016, 11:10 AM
#2
Do you rely on SAS or SATA hard drives? Are your systems equipped with Dell enclosures?
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HeadphoneNinja
02-22-2016, 11:10 AM #2

Do you rely on SAS or SATA hard drives? Are your systems equipped with Dell enclosures?

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DeadpoOol
Member
175
02-22-2016, 04:45 PM
#3
You're running SAS on Dell HDDs stored in caddies. I've switched to starting from an SSD connected through internal USB.
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DeadpoOol
02-22-2016, 04:45 PM #3

You're running SAS on Dell HDDs stored in caddies. I've switched to starting from an SSD connected through internal USB.

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Mr_Floobiful
Posting Freak
890
02-24-2016, 06:26 AM
#4
Sure, you could test a SATA drive to check if the controller sends the signal to start spinning the disks. This helps identify issues like incorrect signals or power delivery problems.
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Mr_Floobiful
02-24-2016, 06:26 AM #4

Sure, you could test a SATA drive to check if the controller sends the signal to start spinning the disks. This helps identify issues like incorrect signals or power delivery problems.

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brobear7
Posting Freak
892
02-25-2016, 08:59 AM
#5
Euhhhh yeah thatcan break the sas connectors and controller boards. That was a known issue a decade ago when these junkboxes reached near free status on the used market. Very high chance your sas backend or cables are just fried. Other dells with the battery pack perc cards had this happrn too and this server is over 15 years old already so most likely its just dead. You can just connect a sata cable + power connector from the system to a sata drive and see if anything happens. If nothing happens the board is actually hardware defective especiallt if you cmos reset and cleared the raid arrays. If you wanna expiriment with servers good news is that these are worthless and free to pick up at lots of places. If this is to make a usable system I recommend going a decade newer its quite inneficient and slow.
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brobear7
02-25-2016, 08:59 AM #5

Euhhhh yeah thatcan break the sas connectors and controller boards. That was a known issue a decade ago when these junkboxes reached near free status on the used market. Very high chance your sas backend or cables are just fried. Other dells with the battery pack perc cards had this happrn too and this server is over 15 years old already so most likely its just dead. You can just connect a sata cable + power connector from the system to a sata drive and see if anything happens. If nothing happens the board is actually hardware defective especiallt if you cmos reset and cleared the raid arrays. If you wanna expiriment with servers good news is that these are worthless and free to pick up at lots of places. If this is to make a usable system I recommend going a decade newer its quite inneficient and slow.

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Lxxn2002
Member
240
02-25-2016, 04:09 PM
#6
They seem quite damaged. No power reaching the cable ends. Useful tip from someone online. In my area, Dallas likely has most of these servers taken over, unless they're stored elsewhere. Where might you typically find them?
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Lxxn2002
02-25-2016, 04:09 PM #6

They seem quite damaged. No power reaching the cable ends. Useful tip from someone online. In my area, Dallas likely has most of these servers taken over, unless they're stored elsewhere. Where might you typically find them?