The PCIe wireless internet card isn't working properly.
The PCIe wireless internet card isn't working properly.
I bought a Gigabyte GC-WB867D-I PCIe 4.2 card for my PC. Because I’m in a college dorm, I can’t connect to an Ethernet port. It works fine with a regular USB power adapter from the motherboard I borrowed (from the front panel), which supplies power through the USB port on the back. I inserted it, tried to power it up, but it didn’t complete the full startup sequence—it just loops, repeatedly attempting to start without succeeding. If I press the reset button several times at the right moment, it might break out of the loop and actually boot. Apart from the startup hiccup, everything else functions normally; drivers work perfectly and both Bluetooth and Wi-Fi operate just like with a wired setup. The only issue after turning it on is that it can’t be turned off without getting stuck in the same cycle, whether it’s asleep, restarted, or powered down. Once power drops, the loop resumes immediately. Initially I assumed it was a power supply problem, but checking the system’s power draw showed it’s around 354W at idle with a 500W supply—still within normal range. No one has any suggestions, and my last option is to ask the Geek Squad, though I’d rather not waste time waiting. System details: OS – Windows 10 64-bit CPU – Intel i7 920 2.6 GHz (with cooler), Motherboard – Intel DX58SO ATX LGA1366, RAM – Mushkin Silverline 8GB 2x4 DDR3-1600, GPU – XFX Radeon RX 560 1024 4GB, Power Supply – CoolMax 500W 80+ certified, Storage – two 500GB WD HDDs and one 2TB WD HDD.
Yes, please confirm this. Update your BIOS as well. I noticed BIOS updates often resolve similar problems.
Update: I'm looking into a new power supply, but I am also looking for a BIOS update. Unfortunately it looks like the board itself hasn't been supported since 2013, and the latest update isn't supported by Windows 10. When I tried to update it failed. internal system error. there is a programming or internal error. an undesirable choice would be to update the system with new parts, for the sole reason of, I don't have the cash. on the plus side if I had a board with built in wireless I wouldn't have this problem