The PC turns off solely during gaming sessions.
The PC turns off solely during gaming sessions.
Recently, my PC has been shutting down unexpectedly when launching games such as CoD: Warzone Modern Warfare and Survarium. Until recently, everything worked perfectly, but now this issue occurs without warning. When using the computer for browsing, downloading, or watching videos, everything functions normally. I believe the problem might be related to a power supply unit failure. Also, when I power off the PC, the shutdown button doesn’t work and I have to manually adjust it and the PSU switch. I’ve tried changing power cables, connecting directly to the wall instead of using the UPS, and switching the graphics card cable, but nothing resolves the issue. I also checked the Windows Event Viewer and found a Kernel-Power error 41, which led me to suspect the PSU is failing. I haven’t encountered any errors or BSODs, and I’ve ruled out overheating of the CPU or GPU.
My PC specifications are as follows:
Motherboard: ASUS TUF Gaming B450-Plus
Graphic Card: AMD Radeon RX 570 (VRAM 8192Mb)
CPU: AMD Ryzen 3 2200G with Radeon Vega Graphics
PSU: Cooler Master MWE Gold 750W
RAM: 16 Gb G.Skill Ripjaws DDR4
HDD: Not remembered.
I’m trying to avoid damaging my PC, so I’m gathering advice before taking any action. Thanks in advance.
Many users mention AMD graphics cards experiencing driver problems, so it might be wise to update your drivers if you haven't already. If you have them, you should wait for AMD to release an updated version. If you're facing these issues, a driver problem is likely the cause.
Hello, thank you for clarifying. Could you explain what you're referring to with "drawing"?
It indicates the amount of power your PC is consuming in volts or watts.
What you're observing likely points to the PSU being the issue. Gaming puts heavy strain on the CPU and GPU, increasing power consumption. The error indicates a power-related failure. It seems the additional GPU you installed draws less power than the 570, making it manageable for the PSU. Consider using a different quality PSU.
Many users mention AMD graphics cards experiencing driver problems, so it might be wise to update your drivers if you haven't already. If you have them, you should wait for AMD to release an updated version. If you're facing these issues, a driver problem is likely the cause.
I don't understand the exact power usage of my PC, but when I assembled it I used a 750w PSU which seems excessive for the components I have (I could add two more HDDs and another graphics card if needed). Still, as I mentioned earlier, switching my graphics card solved the issue, though I remain uncertain: Was my graphics card damaged or was it due to a bad driver? I've experienced problems with faulty drivers on my old system, especially after support ended in Windows 7, so I think Windows might be responsible. During regular use with my previous graphics card, there were no issues—browsing, videos, music, images, no dead pixels or glitches (though I'm not sure if that means it was broken). But sometimes in games it would shut down for a few seconds... Amd to answer random_apple_hater, I didn't notice any of those symptoms. The PC just stopped completely without flickering, artifacts, or stuttering.