F5F Stay Refreshed Hardware Desktop The PC tends to freeze and restart unexpectedly, causing it to remain stuck in a frozen state.

The PC tends to freeze and restart unexpectedly, causing it to remain stuck in a frozen state.

The PC tends to freeze and restart unexpectedly, causing it to remain stuck in a frozen state.

M
miner3378
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248
04-12-2024, 01:50 PM
#1
Windows summary stopped unexpectedly on 26-06-2023 at 08:40 AM. Status report sent. Issue details provided. Problem signature recorded. Event name: BlueScreen. Code: 124. Parameter 1: 4. Parameter 2: ffff868106564028. Parameter 3: 0. Parameter 4: 0. OS version: 10_0_22621 Service Pack: 0_0 Product: 768_1 OS Version: 10.0.22621.2.0.0.768.100. Additional info: 16393. Bucket ID: 0x124_4_GenuineIntel_PCIEXPRESS_UnsupportedRequest_VENID_8086_DEVID_1901_IMAGE_GenuineIntel.sys. I attempted a full system scan, checked RAM and SSD, looked for corrupted Windows files, uninstalled drivers and rolled back previous ones. Restored old Windows but issue remains. File attached: 062523-16062-01.dmp
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M
miner3378
04-12-2024, 01:50 PM #1

Windows summary stopped unexpectedly on 26-06-2023 at 08:40 AM. Status report sent. Issue details provided. Problem signature recorded. Event name: BlueScreen. Code: 124. Parameter 1: 4. Parameter 2: ffff868106564028. Parameter 3: 0. Parameter 4: 0. OS version: 10_0_22621 Service Pack: 0_0 Product: 768_1 OS Version: 10.0.22621.2.0.0.768.100. Additional info: 16393. Bucket ID: 0x124_4_GenuineIntel_PCIEXPRESS_UnsupportedRequest_VENID_8086_DEVID_1901_IMAGE_GenuineIntel.sys. I attempted a full system scan, checked RAM and SSD, looked for corrupted Windows files, uninstalled drivers and rolled back previous ones. Restored old Windows but issue remains. File attached: 062523-16062-01.dmp

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I_Sexy_Savage
Junior Member
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14
04-20-2024, 01:26 PM
#2
Have you verified the system temperatures? A GPU problem might be the cause. Here’s a suggestion I found: https://answers.microsoft.com/en-us/wind...f8f224cb4f Clean the Nvidia driver and then restart. Afterward, follow the instructions from this link: https://nvidia.custhelp.com/app/answers/detail/... Consider reseating the GPU, RAM, and cooler for extra security.
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I_Sexy_Savage
04-20-2024, 01:26 PM #2

Have you verified the system temperatures? A GPU problem might be the cause. Here’s a suggestion I found: https://answers.microsoft.com/en-us/wind...f8f224cb4f Clean the Nvidia driver and then restart. Afterward, follow the instructions from this link: https://nvidia.custhelp.com/app/answers/detail/... Consider reseating the GPU, RAM, and cooler for extra security.

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Madi4067
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129
04-21-2024, 10:27 PM
#3
The forum discussion mentions a GPU issue, but later comments suggest thermal paste or CPU overheating could be the cause. Your current temperature readings are around 56°C for the CPU and 69°C for the GPU.
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M
Madi4067
04-21-2024, 10:27 PM #3

The forum discussion mentions a GPU issue, but later comments suggest thermal paste or CPU overheating could be the cause. Your current temperature readings are around 56°C for the CPU and 69°C for the GPU.

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