F5F Stay Refreshed Hardware Desktop The PC shuts down unexpectedly during high GPU usage.

The PC shuts down unexpectedly during high GPU usage.

The PC shuts down unexpectedly during high GPU usage.

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Nubsalot
Junior Member
21
09-18-2018, 10:38 AM
#1
Hello everyone, recently my computer has been shutting down unexpectedly while I play games. It happens instantly sometimes, or after a few minutes, and rarely at all—same game, not too demanding. My setup includes an I7-6700 non-K, GAH170 gaming, 3 Rog RTX 2080, 1x16GB DDR4, 2400MHz CL17, 700W PSU, Cougar CMX 80 Plus Bronze. I attempted to roll back Windows updates and the GForce driver, but nothing helped. My machine isn’t dirty, and Windows isn’t creating a dump file either. Temperature seems fine—often it restarts around 60°C or lower. The only issue shown is in Event Viewer with a keyword error. I searched online and tried fixes like Fast Startup and Microsoft Visual, but results were the same. When running a stress test with OCCT, CPU tests pass but GPU causes immediate shutdowns. Same with Furmark. Is the problem with the GPU or the PSU? (GPU is 10 months old, no OC, PSU is 5 years old.) Edit: it was the PSU.
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Nubsalot
09-18-2018, 10:38 AM #1

Hello everyone, recently my computer has been shutting down unexpectedly while I play games. It happens instantly sometimes, or after a few minutes, and rarely at all—same game, not too demanding. My setup includes an I7-6700 non-K, GAH170 gaming, 3 Rog RTX 2080, 1x16GB DDR4, 2400MHz CL17, 700W PSU, Cougar CMX 80 Plus Bronze. I attempted to roll back Windows updates and the GForce driver, but nothing helped. My machine isn’t dirty, and Windows isn’t creating a dump file either. Temperature seems fine—often it restarts around 60°C or lower. The only issue shown is in Event Viewer with a keyword error. I searched online and tried fixes like Fast Startup and Microsoft Visual, but results were the same. When running a stress test with OCCT, CPU tests pass but GPU causes immediate shutdowns. Same with Furmark. Is the problem with the GPU or the PSU? (GPU is 10 months old, no OC, PSU is 5 years old.) Edit: it was the PSU.

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byebeth
Member
154
09-19-2018, 06:41 AM
#2
I think the PSU and Cougar model aren't famous for high-quality parts or long-lasting capacitors, and a power-hungry card won't make a big difference.
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byebeth
09-19-2018, 06:41 AM #2

I think the PSU and Cougar model aren't famous for high-quality parts or long-lasting capacitors, and a power-hungry card won't make a big difference.

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181
09-19-2018, 08:46 AM
#3
I’ll estimate the memory based on what’s available. Since PSU is used, it probably doesn’t affect GPU memory directly. The GPU still has its own storage.
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LePoteDuQuebec
09-19-2018, 08:46 AM #3

I’ll estimate the memory based on what’s available. Since PSU is used, it probably doesn’t affect GPU memory directly. The GPU still has its own storage.

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MrKryp
Senior Member
643
09-19-2018, 10:00 AM
#4
I think the issue might be with the power supply, as it seems to lack the necessary power for the card. Grab mentioned that Cougar isn't a good quality PSU. I'd replace it with a 750W Corsair or Seasonic model rated for 80+ Bronze. A PSU is significantly more affordable than a video card.
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MrKryp
09-19-2018, 10:00 AM #4

I think the issue might be with the power supply, as it seems to lack the necessary power for the card. Grab mentioned that Cougar isn't a good quality PSU. I'd replace it with a 750W Corsair or Seasonic model rated for 80+ Bronze. A PSU is significantly more affordable than a video card.

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bballplayer_12
Junior Member
15
10-05-2018, 11:35 PM
#5
It was fine last month, whether it was the same game or something tougher. Memtest confirmed it. Probably time to swap the PSU and check.
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bballplayer_12
10-05-2018, 11:35 PM #5

It was fine last month, whether it was the same game or something tougher. Memtest confirmed it. Probably time to swap the PSU and check.

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yG4BR13L
Member
111
10-07-2018, 06:45 AM
#6
It was the PSU. Everything is fine now!
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yG4BR13L
10-07-2018, 06:45 AM #6

It was the PSU. Everything is fine now!