F5F Stay Refreshed Hardware Desktop The PC reboots at 110 volts during operation of the application, yet functions properly at 220 volts?

The PC reboots at 110 volts during operation of the application, yet functions properly at 220 volts?

The PC reboots at 110 volts during operation of the application, yet functions properly at 220 volts?

I
Ice3Boy
Member
230
03-24-2016, 03:43 AM
#1
I own a custom-built PC running a specialized program that demands significant CPU resources. On 110V AC power, the machine restarts shortly after launching the app. At 220V, it operates without issues, showing no crashes or restarts.

System Details:
Processor: i7 processor 9th gen
Motherboard: GA-IMB310TN(REV 1.0)
Power Adapter: 65W power
OS: Windows 10 pro

Observations:
The system boots and runs smoothly at both voltage levels. Restart happens only when the application is running under heavy load on 110V. No BSOD appears—just a brief reboot. Event Viewer shows no crash logs, just a clean boot event. Temperatures remain normal with live monitoring.

What I've Tried:
- Enabled High Performance power mode
- Updated BIOS and drivers
- Checked voltage, temperature, and CPU load consistently
- Switched components (processor, RAM, SSD, power supply) except the motherboard

Any suggestions would be greatly appreciated. Thanks!
I
Ice3Boy
03-24-2016, 03:43 AM #1

I own a custom-built PC running a specialized program that demands significant CPU resources. On 110V AC power, the machine restarts shortly after launching the app. At 220V, it operates without issues, showing no crashes or restarts.

System Details:
Processor: i7 processor 9th gen
Motherboard: GA-IMB310TN(REV 1.0)
Power Adapter: 65W power
OS: Windows 10 pro

Observations:
The system boots and runs smoothly at both voltage levels. Restart happens only when the application is running under heavy load on 110V. No BSOD appears—just a brief reboot. Event Viewer shows no crash logs, just a clean boot event. Temperatures remain normal with live monitoring.

What I've Tried:
- Enabled High Performance power mode
- Updated BIOS and drivers
- Checked voltage, temperature, and CPU load consistently
- Switched components (processor, RAM, SSD, power supply) except the motherboard

Any suggestions would be greatly appreciated. Thanks!

B
brobear7
Posting Freak
892
03-24-2016, 08:29 PM
#2
During the swap of power supplies, were they identical in make and model? This seems to be a power supply issue when under load. Perhaps using a higher wattage unit could assist.
B
brobear7
03-24-2016, 08:29 PM #2

During the swap of power supplies, were they identical in make and model? This seems to be a power supply issue when under load. Perhaps using a higher wattage unit could assist.

A
Audrey77
Member
54
03-25-2016, 02:58 AM
#3
And I will include the recommendation to check Reliability History/Monitor.
Event Viewer serves as a useful resource.
Nevertheless, Reliability History/Monitor offers a timeline view that could highlight certain trends.
Occasionally, an error code, warning, or informational message surfaces when 110 volts is applied, but not when 220 volts is used.
A
Audrey77
03-25-2016, 02:58 AM #3

And I will include the recommendation to check Reliability History/Monitor.
Event Viewer serves as a useful resource.
Nevertheless, Reliability History/Monitor offers a timeline view that could highlight certain trends.
Occasionally, an error code, warning, or informational message surfaces when 110 volts is applied, but not when 220 volts is used.

F
FR0Zos
Member
56
03-27-2016, 03:50 PM
#4
Unless they reside in a nation offering both 110v and 220v from the wall, my assumption would be that whatever device they employ to transform 220 to 110 likely isn't designed for the complete demand.
The entire setup will effortlessly accommodate over 65W, meaning if this is your converter's capacity then the issue lies elsewhere.
F
FR0Zos
03-27-2016, 03:50 PM #4

Unless they reside in a nation offering both 110v and 220v from the wall, my assumption would be that whatever device they employ to transform 220 to 110 likely isn't designed for the complete demand.
The entire setup will effortlessly accommodate over 65W, meaning if this is your converter's capacity then the issue lies elsewhere.

A
alfyg21
Junior Member
16
03-27-2016, 05:33 PM
#5
yes, i've used the same company's adapter and also different ones, but the problem continues.
A
alfyg21
03-27-2016, 05:33 PM #5

yes, i've used the same company's adapter and also different ones, but the problem continues.

L
LockD0wn
Member
110
03-28-2016, 10:32 PM
#6
Do you have a step-down transformer to supply 110 volts?
L
LockD0wn
03-28-2016, 10:32 PM #6

Do you have a step-down transformer to supply 110 volts?

H
healixz
Junior Member
24
03-28-2016, 11:39 PM
#7
no, i receive 110v from the outlet in the us.
H
healixz
03-28-2016, 11:39 PM #7

no, i receive 110v from the outlet in the us.

G
GREfriend1
Junior Member
12
03-28-2016, 11:51 PM
#8
What are these adapters you mention? Can you show a picture and upload it to the appropriate site? Did you bring your system from Europe or another country with different voltage standards? Also, since I believe you are not a native English speaker, please explain your issue in detail using your own words, and translate it into English as requested. You need to provide more information about your problem.
G
GREfriend1
03-28-2016, 11:51 PM #8

What are these adapters you mention? Can you show a picture and upload it to the appropriate site? Did you bring your system from Europe or another country with different voltage standards? Also, since I believe you are not a native English speaker, please explain your issue in detail using your own words, and translate it into English as requested. You need to provide more information about your problem.

T
thescorpion91
Member
156
03-29-2016, 06:15 AM
#9
You can check the pictures here:
https://flic.kr/p/2rcQSgh
See: https://flic.kr/p/2rcQSgh
.
My PC functions well in Asia with a 220V power supply, but it encounters difficulties in the US where the voltage is 110V.
T
thescorpion91
03-29-2016, 06:15 AM #9

You can check the pictures here:
https://flic.kr/p/2rcQSgh
See: https://flic.kr/p/2rcQSgh
.
My PC functions well in Asia with a 220V power supply, but it encounters difficulties in the US where the voltage is 110V.

2
2eZ4m8
Junior Member
2
03-29-2016, 09:44 PM
#10
Here are the compatible models: i7-9700 -65w, i7-9700k -95w, i7-9700t -35w.
Additionally, consider the power consumption of other parts like the motherboard, RAM, storage, and any discrete graphics card you might have.
For now, you can disable Turbo Boost in BIOS.
However, a more powerful adapter with at least 150W is recommended.
2
2eZ4m8
03-29-2016, 09:44 PM #10

Here are the compatible models: i7-9700 -65w, i7-9700k -95w, i7-9700t -35w.
Additionally, consider the power consumption of other parts like the motherboard, RAM, storage, and any discrete graphics card you might have.
For now, you can disable Turbo Boost in BIOS.
However, a more powerful adapter with at least 150W is recommended.