The PC is crashing to a black screen and shutting down, and the power button isn't functioning.
The PC is crashing to a black screen and shutting down, and the power button isn't functioning.
My computer has been experiencing crashes to a black screen, regardless of whether I'm playing games or just sitting idle on the desktop. When it crashes, the power indicator stays on but doesn't respond, so I have to switch off the PSU using the switch. If I turn it back on too fast, the problem doesn't reset properly.
I've tried re-seating the RAM and running memory tests without any issues. I was considering getting a new PSU to isolate the problem if it's related to the power supply, but any suggestions would be appreciated.
Any advice would be helpful.
OS Name: Microsoft Windows 10 Education
Version: 10.0.19045 Build 19045
Other OS Description: Not Available
OS Manufacturer: Microsoft Corporation
System Name: DESKTOP-9T6QI7Q
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7B79
System Type: x64-based PC
System SKU: To be filled by O.E.M.
Processor: AMD Ryzen 7 2700X Eight-Core Processor, 3700 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date: American Megatrends Inc. A.50, 11/16/2018
SMBIOS Version: 2.8
Embedded Controller Version: 255.255
BIOS Mode: UEFI
BaseBoard Manufacturer: Micro-Star International Co., Ltd.
BaseBoard Product: X470 GAMING PLUS (MS-7B79)
BaseBoard Version: 2.0
PSU: Corsair cx750f