F5F Stay Refreshed Hardware Desktop The PC freezes yet remains active, but the monitor shuts down after a short period.

The PC freezes yet remains active, but the monitor shuts down after a short period.

The PC freezes yet remains active, but the monitor shuts down after a short period.

M
mpp480
Junior Member
3
07-29-2019, 04:13 AM
#1
Recently over the past two days my PC has been experiencing sudden freezes. After a few minutes it shuts down and the display goes off without any signal, yet the system remains active! The fans and other parts keep working normally. Even when playing games or anything that causes a freeze, I still hear sounds. After forcing a restart with the button, the system runs smoothly without any hiccups. It works well once the system is turned on for a while, even after leaving it on for hours before turning it off again. This happens about once a day.

I recently got my new GPU, which has been working fine for a month. Here are the details:
- Ryzen 5 2600
- 16GB RAM
- RX 5700XT
- PSU 450watt
- Booting from SATA SSD (89% health)
- Another SATA SSD available
- 2TB HDD
- Using 3 monitors
- Running Windows 10

I also found Event IDs 219, 263, and 4101 in the Event Viewer around the time of the freeze.

Could you help me resolve this issue? Should I consider a full reinstall of Windows?
TIA
M
mpp480
07-29-2019, 04:13 AM #1

Recently over the past two days my PC has been experiencing sudden freezes. After a few minutes it shuts down and the display goes off without any signal, yet the system remains active! The fans and other parts keep working normally. Even when playing games or anything that causes a freeze, I still hear sounds. After forcing a restart with the button, the system runs smoothly without any hiccups. It works well once the system is turned on for a while, even after leaving it on for hours before turning it off again. This happens about once a day.

I recently got my new GPU, which has been working fine for a month. Here are the details:
- Ryzen 5 2600
- 16GB RAM
- RX 5700XT
- PSU 450watt
- Booting from SATA SSD (89% health)
- Another SATA SSD available
- 2TB HDD
- Using 3 monitors
- Running Windows 10

I also found Event IDs 219, 263, and 4101 in the Event Viewer around the time of the freeze.

Could you help me resolve this issue? Should I consider a full reinstall of Windows?
TIA

R
RonanWilk
Member
158
07-29-2019, 12:33 PM
#2
The brand and model of the 450w PSU are not specified in the provided information.
R
RonanWilk
07-29-2019, 12:33 PM #2

The brand and model of the 450w PSU are not specified in the provided information.

A
AnEnemyStand
Member
206
08-04-2019, 05:41 PM
#3
Press ctrl shift windows B to restart your graphics card. Also verify your CPU and GPU temperatures during operation.
A
AnEnemyStand
08-04-2019, 05:41 PM #3

Press ctrl shift windows B to restart your graphics card. Also verify your CPU and GPU temperatures during operation.

S
SteelWolf123x
Member
135
08-05-2019, 02:11 AM
#4
also consider updating gpu drivers and also attempt to switch to a 500+ watt cpu since you have power-hungry devices such as hdd
S
SteelWolf123x
08-05-2019, 02:11 AM #4

also consider updating gpu drivers and also attempt to switch to a 500+ watt cpu since you have power-hungry devices such as hdd