F5F Stay Refreshed Hardware Desktop The PC freezes during Steam game launches. I don't understand what's happening.

The PC freezes during Steam game launches. I don't understand what's happening.

The PC freezes during Steam game launches. I don't understand what's happening.

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Gigi29
Junior Member
37
01-14-2022, 12:35 PM
#21
Check integrated graphics on your CPU and observe the results. In theory, connecting the monitor to the motherboard display should work without problems. However, if you keep the dGPU active, check for frame drops or performance drops. If performance remains similar in SuperPosition, it may indicate the OS (Windows) or a UEFI setting is enabling the GPU for game calculations. Try moving the GPU to another PCIe slot to see if the issue resolves. If possible, test the GPU on another machine to confirm if the problem persists. Based on the limited details, it seems UEFI updates are unlikely to help since the GPU requires AGESA 1.2.0.0, suggesting a recent update or security patch. This points toward a potential GPU or motherboard issue.
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Gigi29
01-14-2022, 12:35 PM #21

Check integrated graphics on your CPU and observe the results. In theory, connecting the monitor to the motherboard display should work without problems. However, if you keep the dGPU active, check for frame drops or performance drops. If performance remains similar in SuperPosition, it may indicate the OS (Windows) or a UEFI setting is enabling the GPU for game calculations. Try moving the GPU to another PCIe slot to see if the issue resolves. If possible, test the GPU on another machine to confirm if the problem persists. Based on the limited details, it seems UEFI updates are unlikely to help since the GPU requires AGESA 1.2.0.0, suggesting a recent update or security patch. This points toward a potential GPU or motherboard issue.

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dydy91
Junior Member
13
01-16-2022, 09:22 AM
#22
I’d consider a quality PSU like Corsair CX or similar, ensuring at least 600 watts. Note: avoid using any cables from the previous PSU.
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dydy91
01-16-2022, 09:22 AM #22

I’d consider a quality PSU like Corsair CX or similar, ensuring at least 600 watts. Note: avoid using any cables from the previous PSU.

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X_FredBear_X
Member
226
01-16-2022, 11:29 AM
#23
You're running a Phanteks AMP V2 1000W, currently at A tier on the Cultists ranking.
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X_FredBear_X
01-16-2022, 11:29 AM #23

You're running a Phanteks AMP V2 1000W, currently at A tier on the Cultists ranking.

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lukemon5
Member
87
01-16-2022, 01:44 PM
#24
We're making headway! Earlier attempts involved running the CPU with the GPU disconnected (error occurred). Now I'm testing with the GPU removed and no crashes. It seems my next step should be determining if this relates to warranty/RMA policies or if the interface design is causing the problem without needing a new card. The fluctuating behavior at different graphics levels makes it feel more like a software quirk than a hardware fault, which worries me about the RMA process not delivering a solution. My current approach is to submit the GPU for RMA since it's covered, but I want to confirm any preparatory steps before proceeding.
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lukemon5
01-16-2022, 01:44 PM #24

We're making headway! Earlier attempts involved running the CPU with the GPU disconnected (error occurred). Now I'm testing with the GPU removed and no crashes. It seems my next step should be determining if this relates to warranty/RMA policies or if the interface design is causing the problem without needing a new card. The fluctuating behavior at different graphics levels makes it feel more like a software quirk than a hardware fault, which worries me about the RMA process not delivering a solution. My current approach is to submit the GPU for RMA since it's covered, but I want to confirm any preparatory steps before proceeding.

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