F5F Stay Refreshed Hardware Desktop The PC fails to start unless you connect it to a 24-pin cable with a jump starter.

The PC fails to start unless you connect it to a 24-pin cable with a jump starter.

The PC fails to start unless you connect it to a 24-pin cable with a jump starter.

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FairyCraft2b
Junior Member
13
06-28-2020, 12:11 AM
#1
Yesterday after upgrading the power supply and graphics card, my PC failed to start. Only the RGB indicator of the Asus B550 Tuf gaming plus remained on. After five hours of troubleshooting with a hardware enthusiast (who assembled many PCs), we disconnected everything and reconnected it step by step. He suggested jump-starting the 24-pin cable using a PSU voltage tester, then reattached it right after powering it back on—then it booted perfectly! All components functioned correctly. If we powered off the PC and PSU for four minutes and tried again, nothing happened. We attempted several fixes: replacing the CMOS battery, testing with another PSU (same result), and updating the BIOS. What do you think? Is my Asus B550 Gaming TUF still working or has it stopped responding? There might still be a chance!
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FairyCraft2b
06-28-2020, 12:11 AM #1

Yesterday after upgrading the power supply and graphics card, my PC failed to start. Only the RGB indicator of the Asus B550 Tuf gaming plus remained on. After five hours of troubleshooting with a hardware enthusiast (who assembled many PCs), we disconnected everything and reconnected it step by step. He suggested jump-starting the 24-pin cable using a PSU voltage tester, then reattached it right after powering it back on—then it booted perfectly! All components functioned correctly. If we powered off the PC and PSU for four minutes and tried again, nothing happened. We attempted several fixes: replacing the CMOS battery, testing with another PSU (same result), and updating the BIOS. What do you think? Is my Asus B550 Gaming TUF still working or has it stopped responding? There might still be a chance!

T
TheLaurenzo
Member
59
06-28-2020, 07:55 AM
#2
You could have used another PSU and still faced the same problem, likely pointing to the motherboard. Did you use different cables with the new PSU, or were they identical to those from the original PSU?
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TheLaurenzo
06-28-2020, 07:55 AM #2

You could have used another PSU and still faced the same problem, likely pointing to the motherboard. Did you use different cables with the new PSU, or were they identical to those from the original PSU?

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226
06-28-2020, 10:48 AM
#3
It seems the issue isn't related to the power supply unit itself, as it wouldn't trigger RGB indicators if it entered protection mode. The problem likely lies in the mainboard, making it unable to transmit the necessary power signal to the PSU. Troubleshooting and repairing could end up being more expensive than replacing the mainboard.
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n_tiffanyblue_
06-28-2020, 10:48 AM #3

It seems the issue isn't related to the power supply unit itself, as it wouldn't trigger RGB indicators if it entered protection mode. The problem likely lies in the mainboard, making it unable to transmit the necessary power signal to the PSU. Troubleshooting and repairing could end up being more expensive than replacing the mainboard.

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Finest_Jordan
Member
63
06-28-2020, 05:31 PM
#4
Inspect the CPU for any bent pins to ensure proper functionality.
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Finest_Jordan
06-28-2020, 05:31 PM #4

Inspect the CPU for any bent pins to ensure proper functionality.

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air1226
Member
68
06-29-2020, 01:06 PM
#5
It was mainly the 24pins and the other PSU cables that made me question it. I didn’t check the CPU cooling fan (MSI Frozer) because I put it in place two years ago.
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air1226
06-29-2020, 01:06 PM #5

It was mainly the 24pins and the other PSU cables that made me question it. I didn’t check the CPU cooling fan (MSI Frozer) because I put it in place two years ago.

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XxGrenidierXx
Posting Freak
813
06-29-2020, 08:11 PM
#6
I don't think this matches any issues I've encountered before, though I'll go over what I've seen earlier. My Impact VIII doesn't power on with the Hercules 1600 units but functions normally with others. The PSUs themselves are fine with everything except this board. When I supply power, the board shows standby power but doesn't respond—pressing either the board's power switch or the case switch gives nothing. Swapping either the board or the PSU works. I haven't tried switching the PSU to another make/model yet; maybe that could help. If you use a different PSU, let me know and see if it resolves the problem.
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XxGrenidierXx
06-29-2020, 08:11 PM #6

I don't think this matches any issues I've encountered before, though I'll go over what I've seen earlier. My Impact VIII doesn't power on with the Hercules 1600 units but functions normally with others. The PSUs themselves are fine with everything except this board. When I supply power, the board shows standby power but doesn't respond—pressing either the board's power switch or the case switch gives nothing. Swapping either the board or the PSU works. I haven't tried switching the PSU to another make/model yet; maybe that could help. If you use a different PSU, let me know and see if it resolves the problem.

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Zephyrinius
Member
173
07-04-2020, 11:13 PM
#7
We used a completely different power supply and it produced the same result.
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Zephyrinius
07-04-2020, 11:13 PM #7

We used a completely different power supply and it produced the same result.

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josiecatz__10
Senior Member
640
07-05-2020, 02:12 AM
#8
Are you using the power switch to activate the device or are you bypassing it? It could be a defective power switch or an incorrect front panel connection.
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josiecatz__10
07-05-2020, 02:12 AM #8

Are you using the power switch to activate the device or are you bypassing it? It could be a defective power switch or an incorrect front panel connection.

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StyleTrick
Senior Member
744
07-05-2020, 05:36 AM
#9
We attempted to jump start the power switch directly from the board, but it didn’t work. When we jump started the PSU via the 24 pins, we had to turn it off, reconnect the pins, and restore power before testing the case’s power button (it needed to be pressed quickly).
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StyleTrick
07-05-2020, 05:36 AM #9

We attempted to jump start the power switch directly from the board, but it didn’t work. When we jump started the PSU via the 24 pins, we had to turn it off, reconnect the pins, and restore power before testing the case’s power button (it needed to be pressed quickly).

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heyjudge100
Member
186
07-12-2020, 07:59 PM
#10
It seems the issue might be with the motherboard, though it could also relate to the CPU. The recent GPU or power supply changes might have affected the memory or CPU, but this wasn’t an issue before. You don’t want to spend around $500 on a new CPU and memory only to face the same problems later.
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heyjudge100
07-12-2020, 07:59 PM #10

It seems the issue might be with the motherboard, though it could also relate to the CPU. The recent GPU or power supply changes might have affected the memory or CPU, but this wasn’t an issue before. You don’t want to spend around $500 on a new CPU and memory only to face the same problems later.