F5F Stay Refreshed Hardware Desktop The PC fails to start after selecting the restart option.

The PC fails to start after selecting the restart option.

The PC fails to start after selecting the restart option.

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xAdriLCT
Senior Member
702
02-10-2020, 09:20 AM
#1
You're experiencing an issue where your B550 AORUS Elite remains stuck in the loading screen after a restart. The instructions suggest manually entering the BIOS using the DEL key or F12 to access the boot menu, but pressing any key doesn't resolve the problem. When you power off and then turn it back on, it boots normally. This behavior typically occurs only during restarts, not when shutting down and rebooting.

The cause could be related to a faulty BIOS setup, corrupted system files, or hardware issues. To fix it, you may need to:
- Reconfigure the BIOS settings manually if possible.
- Perform a factory reset of the motherboard.
- Check for driver updates or hardware compatibility.
- If the issue persists, consider consulting a professional technician.
X
xAdriLCT
02-10-2020, 09:20 AM #1

You're experiencing an issue where your B550 AORUS Elite remains stuck in the loading screen after a restart. The instructions suggest manually entering the BIOS using the DEL key or F12 to access the boot menu, but pressing any key doesn't resolve the problem. When you power off and then turn it back on, it boots normally. This behavior typically occurs only during restarts, not when shutting down and rebooting.

The cause could be related to a faulty BIOS setup, corrupted system files, or hardware issues. To fix it, you may need to:
- Reconfigure the BIOS settings manually if possible.
- Perform a factory reset of the motherboard.
- Check for driver updates or hardware compatibility.
- If the issue persists, consider consulting a professional technician.

G
Gamefreak5Tim
Junior Member
1
02-10-2020, 12:31 PM
#2
Yes, I have the most recent bios available.
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Gamefreak5Tim
02-10-2020, 12:31 PM #2

Yes, I have the most recent bios available.

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Davenporthunt
Member
51
02-10-2020, 06:51 PM
#3
I've got the newest BIOS (F16), though it seems to occur every time, beginning with F13 which came with the original system. Yes, it only happens when I restart or after exiting BIOS. When I normally power on my PC for regular use, it boots fine (Windows works). Restarting causes issues.
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Davenporthunt
02-10-2020, 06:51 PM #3

I've got the newest BIOS (F16), though it seems to occur every time, beginning with F13 which came with the original system. Yes, it only happens when I restart or after exiting BIOS. When I normally power on my PC for regular use, it boots fine (Windows works). Restarting causes issues.

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Platooie
Member
83
02-11-2020, 01:43 AM
#4
I don't recall this problem on Windows 10, though I used it briefly so it's hard to remember. Now I'm using Windows 11—could it be related to that update? I completed the upgrade from Windows 10 to 11 via the settings menu, and I have the newest drivers and updates installed.
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Platooie
02-11-2020, 01:43 AM #4

I don't recall this problem on Windows 10, though I used it briefly so it's hard to remember. Now I'm using Windows 11—could it be related to that update? I completed the upgrade from Windows 10 to 11 via the settings menu, and I have the newest drivers and updates installed.

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Ice3Boy
Member
230
02-11-2020, 08:48 AM
#5
You haven't turned off hibernation. The command works even without XMP.
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Ice3Boy
02-11-2020, 08:48 AM #5

You haven't turned off hibernation. The command works even without XMP.

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neakses
Member
57
02-11-2020, 09:54 AM
#6
You recently applied the command to disable hibernation and enabled XMPP profile, but the system only boots after a restart. It could be related to Windows 11 behavior.
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neakses
02-11-2020, 09:54 AM #6

You recently applied the command to disable hibernation and enabled XMPP profile, but the system only boots after a restart. It could be related to Windows 11 behavior.

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DragonTTK
Member
52
02-11-2020, 11:43 AM
#7
It isn't related to Windows 11. If the screen goes blank after startup (the motherboard image before Windows loads), it likely points to hardware issues rather than a Windows problem. You can verify your system status by running these commands in sequence: chkdsk c: /scan DISM /online /cleanup-image /RestoreHealth sfc /scannow Do you have any older components such as mechanical drives, add-in cards, or legacy USB devices connected to your machine? Have you attempted to run the system with all non-essential parts removed?
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DragonTTK
02-11-2020, 11:43 AM #7

It isn't related to Windows 11. If the screen goes blank after startup (the motherboard image before Windows loads), it likely points to hardware issues rather than a Windows problem. You can verify your system status by running these commands in sequence: chkdsk c: /scan DISM /online /cleanup-image /RestoreHealth sfc /scannow Do you have any older components such as mechanical drives, add-in cards, or legacy USB devices connected to your machine? Have you attempted to run the system with all non-essential parts removed?

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pspsmith1998
Member
71
02-14-2020, 06:44 AM
#8
on my USB I have just mouse, keyboard, and game controller plus mic and speakers via audio jacks. I've tested everything without power, and my other components are fine: two NVMe SSDs, two standard SATA 3 SSDs, a 5700X CPU, an RTX 3070 GPU, 750W PSU. I noticed that pressing the restart button works normally, but it only triggers when I manually restart via Windows (pressing start-power-restart or alt+f4).
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pspsmith1998
02-14-2020, 06:44 AM #8

on my USB I have just mouse, keyboard, and game controller plus mic and speakers via audio jacks. I've tested everything without power, and my other components are fine: two NVMe SSDs, two standard SATA 3 SSDs, a 5700X CPU, an RTX 3070 GPU, 750W PSU. I noticed that pressing the restart button works normally, but it only triggers when I manually restart via Windows (pressing start-power-restart or alt+f4).

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EdoubleO
Member
238
02-14-2020, 12:29 PM
#9
Windows could be malfunctioning. Alternative approach: run chkdsk c: /scan dism /online /cleanup-image /RestoreHealth sfc /scannow in this sequence.
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EdoubleO
02-14-2020, 12:29 PM #9

Windows could be malfunctioning. Alternative approach: run chkdsk c: /scan dism /online /cleanup-image /RestoreHealth sfc /scannow in this sequence.