The PC crashes to a black screen during gameplay.
The PC crashes to a black screen during gameplay.
Hello everyone,
It has been several weeks since my PC would crash only when playing Warzone 2 (not on other games, but they consume fewer resources). The screen goes black and the fans spin at full speed. Initially, there was no sound, but recently I've heard a very loud "bzzzzzzzzzz". The only solution to escape this is to power off the computer by pressing the power button.
I know others have faced similar problems. I've tried some solutions that were suggested, but I couldn't find the right one. Here are the details of my PC:
- CPU: 12th Gen Intel® Core™ i5-12600K, 3.70 GHz
- RAM: 2*8 GB at 3600 MHz Vengeance DDR4 Corsair
- AIO: ICUE H150i RGB PRO XT Corsair
- PSU: Seasonic Focus GX-1000 80 Plus Gold
- GPU: Asus TUF Gaming AMD Radeon RX 6900 XT
- Motherboard: MSI Pro B660-A DDR4
- SSD: AORUS Gen4 7000s 1TB
- Operating System: Windows 11 before the latest version, then reinstalled
What I've done so far:
- Installed a new game
- Checked all cables are properly connected
- Updated BIOS
- Updated GPU drivers or installed new ones
- Performed a fresh OS installation
Since I'm not an expert, I'm unsure what to do next to figure out the cause. After trying everything, I believe the problem might be hardware-related rather than software. Could anyone assist me?
Sorry for my English, I'm not a native speaker.
It should be fine there... Prime isn't handling power spikes very well, and Vertex doesn't have many reviews right now.
Are you using any psu cable extensions? Take them off if possible.
What's causing the buzz? I'm wondering if it's coming from somewhere other than the speakers or headphones.
This won't eliminate the possibility, but it might help with:
Cap your framerate.
Reduce the GPU's maximum power setting (85-90%).
These adjustments should ease the load on whatever is struggling. It's likely a power-related issue between the motherboard, GPU, and PSU, or a combination of all three.
Thank you for your reply!
I don't use any PSU cable extensions. I only use the one that came with the PSU.
The noise comes from the headset. The sound that was playing in the headset at the time of the crash turned into a bzzzzzz.
I'll try to reduce the GPU's maximum power as you suggested. I'll come back once I've done and tested it.
Using AMD Software Adrenalin Edition, I adjusted the maximum frequency to 90%. This should align with your request to cap power usage between 85 and 90%.
I have successfully played 3 and 4 consecutive games without any crashes. The highest number of games I could run before a crash was 3, which is the limit before adjusting the GPU frequency. This shows progress but I remain cautious about claiming permanent crash-free performance. Even if this helps me play again, I need to conduct thorough tests to pinpoint the exact cause, as my PC still has warranty coverage for all its components.
Sorry, but it's hard to reduce it more without changing what you're using.