The PC ceased functioning once it was relocated to a different area.
The PC ceased functioning once it was relocated to a different area.
I and my partner moved her setup into my room this morning and everything functioned normally until she attempted a restart. It began with freezing in the Republic of Gamers boot screen, the PC refusing to respond and preventing us from accessing BIOS. Not being tech-savvy, we searched online for quick solutions and followed the easy fixes until we reached BIOS settings, then moved on to Windows. The system worked perfectly afterward, running games and browsers without issues. Later that day, she tried restarting again and the same issue resurfaced. We remained stuck at the boot screen, after several attempts to reset CMOS and unplugging components, the PC would not display anything on the screen or connect to the keyboard. The hardware specs are as follows: ASUS ROG CROSSHAIR VIII DARK HERO (Wi-Fi) X570 Seasonic Prime PX 850W Fractal Design Meshify 2 Vit Klar TG Windows 10 Pro 64-bit Team Group 32GB (2x16GB) 3600MHz CL14 Xtreem ARGB Seagate IronWolf Pro 4TB 7200rpm 256MB Samsung 870 EVO SATA SSD 1TB Samsung 980 M.2 NVMe SSD 500GB AMD Ryzen 7 5800X 3.8 GHz 36MB ASUS GeForce RTX 3070 Ti 8GB ROG STRIX GAMING OC Noctua NH-D15S Chromax Svart The motherboard displays a constant orange light alongside error code 0d. I've tried all the advice shared online, including checking RAM and other components, but we're running out of options.
Hello! Your message was received. The far left item marked DRAM is noted.
If you've already tried booting with a single stick in each of the slots, and that failed with both sticks, then the most likely reason for a DRAM light would be that the memory controller on the CPU is having a problem. It's unlikely that all 4 motherboard slots would die at the same time, and it's unlikely that both RAM sticks would die at the same time. You could try re-seating the CPU, also checking to make sure there's no damage to any of the pins. A long shot, but it can work on rare occasions. Another option is to try using BIOS flashback to put an updated BIOS onto the board - or to reinstall the current BIOS. With BIOS flashback, you don't need to be able to get into the BIOS to update it - you just need to plug in a USB that has the appropriate formatting and BIOS verison. There's an Asus video on how to do it. The video itself is rather cringy to me, but it explains the process well enough:
Hey! Apologies for the delayed response. We attempted to fit one RAM stick into each slot but didn’t get any results, eventually deciding to leave it as is. Our machine is factory assembled, so disassembling it would have been risky. We chose to take it to a repair shop on Monday. This morning I tried again—removed all peripherals and managed to access the PC using the same method as before. Instead of the gaming setup we saw a boot screen from American Megatrends, which let us reach BIOS and then Windows. The motherboard error code disappeared, showing 'AA' instead of '0d'. Everything looks normal, but the issue repeats after rebooting. We’re worried about the current state. Do you know if there’s an approved scanning program we can use while inside Windows to help diagnose the problem? Thanks for your time!
It's difficult to pinpoint exactly what needs fixing since we're not sure of the issue. I'm still unsure if updating the BIOS is the right step. A tool in Windows called Event Viewer can help by recording system errors, which would display any problems occurring while the computer runs in Windows.