F5F Stay Refreshed Hardware Desktop The PC boots without a display port but works with an HDMI connection.

The PC boots without a display port but works with an HDMI connection.

The PC boots without a display port but works with an HDMI connection.

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0
0_Fusion_0
Junior Member
24
11-10-2019, 11:14 AM
#1
Hello, I shared a problem about my monitor that confused me for some time. A few months back, when I turned on my computer it would display but wouldn’t boot into Windows. The monitor was on, yet the screen stayed black and the mouse/keyboard stopped working. I had to press the reset button and try again multiple times before it would load properly. Recently, after moving back from college, I didn’t set everything up correctly. I connected my PC to an older ASUS monitor via HDMI for now, which worked fine. After a while, I switched to the better monitor I’d been using and the issue returned. This older monitor was always connected through DisplayPort. System details: Ryzen 7 2700x, EVGA 2080, Super FTW3 hybrid, Patriot viper, 16GB, Asus x570, WD 500GB SSD, 1TB HDD. Thank you.
0
0_Fusion_0
11-10-2019, 11:14 AM #1

Hello, I shared a problem about my monitor that confused me for some time. A few months back, when I turned on my computer it would display but wouldn’t boot into Windows. The monitor was on, yet the screen stayed black and the mouse/keyboard stopped working. I had to press the reset button and try again multiple times before it would load properly. Recently, after moving back from college, I didn’t set everything up correctly. I connected my PC to an older ASUS monitor via HDMI for now, which worked fine. After a while, I switched to the better monitor I’d been using and the issue returned. This older monitor was always connected through DisplayPort. System details: Ryzen 7 2700x, EVGA 2080, Super FTW3 hybrid, Patriot viper, 16GB, Asus x570, WD 500GB SSD, 1TB HDD. Thank you.

B
breadhead12
Member
117
11-13-2019, 09:50 AM
#2
Yes, the better monitor supports HDMI.
B
breadhead12
11-13-2019, 09:50 AM #2

Yes, the better monitor supports HDMI.

T
thaxGamer_YT
Junior Member
1
11-13-2019, 10:40 AM
#3
Consider using an extra HDMI cable and test it out. During the problem, you notice the monitor appears black while the keyboard shuts off but the system starts up. Once it boots, does the ASUS logo appear before it turns dark? Have you experienced the Windows boot looping in circles before?
T
thaxGamer_YT
11-13-2019, 10:40 AM #3

Consider using an extra HDMI cable and test it out. During the problem, you notice the monitor appears black while the keyboard shuts off but the system starts up. Once it boots, does the ASUS logo appear before it turns dark? Have you experienced the Windows boot looping in circles before?

1
62
11-13-2019, 05:30 PM
#4
It seems like the connection might be faulty, whether it's on the screen or the graphics card, or possibly the cable isn't working properly.
1
101miniongamer
11-13-2019, 05:30 PM #4

It seems like the connection might be faulty, whether it's on the screen or the graphics card, or possibly the cable isn't working properly.

M
Meteor__YT
Member
81
11-15-2019, 04:42 PM
#5
I just tested it again and got the same outcome. Thanks for waiting.
M
Meteor__YT
11-15-2019, 04:42 PM #5

I just tested it again and got the same outcome. Thanks for waiting.

X
59
11-15-2019, 10:29 PM
#6
I used the same method and got the same outcome. The system starts normally with the ASUS display and the BIOS entry options appear. Once activated, the screen turns black and the peripherals power down completely. I don’t see the Windows loading at all. Occasionally after the screen disappears, it moves to the troubleshoot menu. There are a few vague options like continue, reset, shutdown, and troubleshoot. Apologies for the slow reply.
X
XxMelindaxXBAE
11-15-2019, 10:29 PM #6

I used the same method and got the same outcome. The system starts normally with the ASUS display and the BIOS entry options appear. Once activated, the screen turns black and the peripherals power down completely. I don’t see the Windows loading at all. Occasionally after the screen disappears, it moves to the troubleshoot menu. There are a few vague options like continue, reset, shutdown, and troubleshoot. Apologies for the slow reply.

_
_PartyPotato_
Member
200
11-15-2019, 11:02 PM
#7
It seems the screen could be the problem. Does it fall under warranty? Also, could we try it on another computer? Don’t worry, life can be unpredictable. I’m heading out this afternoon and won’t be available until Monday.
_
_PartyPotato_
11-15-2019, 11:02 PM #7

It seems the screen could be the problem. Does it fall under warranty? Also, could we try it on another computer? Don’t worry, life can be unpredictable. I’m heading out this afternoon and won’t be available until Monday.

P
PainlessXD
Junior Member
13
11-15-2019, 11:15 PM
#8
Yes, you can try swapping GPUs to check if performance remains consistent across different display ports.
P
PainlessXD
11-15-2019, 11:15 PM #8

Yes, you can try swapping GPUs to check if performance remains consistent across different display ports.

C
csige791
Posting Freak
818
11-15-2019, 11:57 PM
#9
I'll verify the warranty, but I'm skeptical. The monitor is more than two years old. I'll also test the HDMI and DP connections on another PC and share the findings.
C
csige791
11-15-2019, 11:57 PM #9

I'll verify the warranty, but I'm skeptical. The monitor is more than two years old. I'll also test the HDMI and DP connections on another PC and share the findings.

M
MasterLight_
Junior Member
47
11-16-2019, 02:54 AM
#10
You can change the GPU. Testing it on a different machine might work, but swapping it into your PC is often necessary for full functionality.
M
MasterLight_
11-16-2019, 02:54 AM #10

You can change the GPU. Testing it on a different machine might work, but swapping it into your PC is often necessary for full functionality.

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