The PC becomes unresponsive during video streaming using OBS.
The PC becomes unresponsive during video streaming using OBS.
Hello, my computer is brand new and I've been using it for nearly a month now. The graphics card has been active for about five days. I recently started streaming, so this seems to be the issue that has appeared.
Here are the specifications:
- CPU: AMD Ryzen 7 7700
- GPU: ASUS Prime Radeon RX 9060 XT 16GB
- Memory: ASUS PRIME B650M-A II-CSM
- RAM: 2 x 16GB Kingston Fury Beast DDR5-5600 CL40
- Power Supply: Thermalright TG 650-W
- SSD: Kingston NV3 1 TB
- Case: XYZ Airone 100 Mesh - White
- Cooler: Thermalright Assassin X 120 Refined SE ARGB - White
- BIOS version: 3257
- Operating System: Windows 11 Pro 24H2
I've been streaming occasionally, but the first time the issue occurred after more than two hours of streaming, and again a couple of days later after about 15 minutes. I don’t put too much stress on the PC—just play LOL at 60fps in 1080p while streaming. So far, only these two instances, both during streams.
I found a video that matches this problem; it mentions a buzzing sound. In my case, when the crash happened, the music from YouTube played normally. From the comments, someone suggested the SSD might be the culprit. I’m not sure how to test it—maybe check the drivers or see if other software like OBS or Steam causes conflicts. I’ve turned off Adrenalin, but other programs like Overwatch, Steam, and Discord are still running. Mostly, I just play without streaming and haven’t had issues before.
Temperatures, usage, and logs look normal. Over the last five minutes before the freeze, the logs showed:
- CPU load averaged 10% with a spike to 27%
- CPU power usage: average 40W, max 61W
- CPU temperature: average 46°C, max 55°C
- RAM load: 45%, max 48%
- GPU temperature: 33°C, max 36°C
- GPU memory temp: 55°C, max 58°C
- GPU not working due to zero RPM mode
- GPU load average: 9%, max 19%
Thank you in advance.
MB: ASUS PRIME B650M-A II-CSM
What BIOS version is active on your motherboard?
It seems the issue might relate to drivers; my updates are current.
Was the operating system installed directly onto the system or did someone else install it for you? If the latter, where did you get the installer from?
You didn’t specify the case’s make and model. How is the processor being cooled?
I regularly check and log data to a file using Open Hardware Monitor
Use HWinfo instead.
Does the system become unresponsive when playing games but not streaming?
bios ver 3257, I made the changes on the first days of this month; it was the last one available.
I handled everything by myself—downloaded it from their website onto a bootable USB for Windows.
Case: XYZ Airone 100 Mesh - White
Cooler: Thermalright Assassin X 120 Refined SE ARGB - White
Thanks.
Not yet, only two freezes so far, both during streaming.
I’ll update my first post to include the missing details, thank you.
I just encountered the issue again; this time I was sharing the screen via Discord while playing LOL. I wanted to check if the problem was related to OBS, but it wasn't. I discovered that disabling Hardware Accelerated GPU Scheduling in Windows might help, so I'm trying that now.
I don’t stream much, but I’ve been testing it for 1 or 2 hours a day and haven’t had any more issues since I turned off Hardware Accelerated GPU Scheduling.
Also, a few days ago I realized my adrenalin drivers are the ones that cause Windows updates to install, so I reverted them and stopped the updates. Now I have 25.6.1 AMD drivers.