The Optane SSD P4800X isn't detected in BIOS, Disk Part, Device Management or anywhere else.
The Optane SSD P4800X isn't detected in BIOS, Disk Part, Device Management or anywhere else.
Hello, I recently got a brand new Intel Optane SSD DC P4800X. I was trying to fit it into a system built around 2017, but it doesn’t appear in the BIOS or show up in any OS tools like Windows, Disk Management, Device Manager, etc. It feels like the system doesn’t recognize it. The current setup includes: an Asus ROG Maximus IX Formula board, an Intel Core i7 7700k, G.Skill Trident Z NEO series 64GB DDR4 3600 CL18-22-22-42, a Titan Xp Star Wars Galactic Empire GPU, and the Optane SSD in PCIEX4_3 and PCIEX8_2 slots. During troubleshooting, I’ve tried several steps: installing the Optane SSD drivers, using Intel Memory & Storage tool, enabling XMP settings, updating BIOS, adjusting PCIEX4_3 bandwidth, changing PCH storage mode, and more. I’ve also checked the BIOS for updates and tried different configurations. Despite these efforts, nothing shows up. I’ve read about using it with Intel Optane on servers, but I’m not sure if it works with an i7 processor. There’s a small LED indicator on the back of the card—left to right, it looks like a warning triangle with an exclamation mark, and it’s currently off. The drive activity is normal, no errors reported. Any advice would be appreciated; I’m really stuck.
I found this information through personal testing. The P4800x model is quite outdated and tends to be slow, so it’s likely you tested it yourself. It probably came from a local store or online marketplace rather than major platforms like eBay or Amazon. The green link orange warning suggests the connection was made, but storage engagement didn’t go through smoothly.
I received it brand new from a seller on eBay. It comes in its plastic case but without an outer box. I think they were just leftovers that never sold. I’m aware it’s slow compared to today’s standards, but that’s not the main issue here. This motherboard’s PCIe link speed is limited to PCIe 3, so purchasing something faster would be pointless. I just want it to fit into this build because it’s a bit silly but still works well enough. I figured that would be the case. Thanks for your response!