The NVMe SSD fails to start after powering down the computer?
The NVMe SSD fails to start after powering down the computer?
Hello, I bought a Fanxiang S880 2tb SSD drive. I encountered an issue.
Problem:
I connected the B650M PRO AX v1.2 to the motherboard. The disk isn’t showing in the BIOS, as if the slot is empty. I tried various methods, then tested it on another board (Gigabyte A520m), which initialized and functioned properly. After flashing the latest BIOS version (FB3d) via Quick Flash, the disk appeared in both the BIOS and Windows 11. However, when I powered off and turned the computer back on, the SSD vanished again. Only resetting or flashing the BIOS resolved the problem.
I also tested it on my Fanxiang S880 1tb board – it worked perfectly. When I inserted another Fanxiang S880 2tb, the same initialization issue occurred; the disk wasn’t visible until I flashed or reset the BIOS.
I examined both m2 slots and found no changes. Both slots connect through the CPU, and there are no chipset slots on the board.
I contacted Gigabyte technical support, but they didn’t assist. They mentioned they hadn’t tested such an SSD before and suggested using a different disc: Gloway YI Series YCT2TNVMe-M.2/80 – it’s listed as supported.
What might be the cause?
SSD Components:
- Controller: Maxio MAP1602 (four-channel buffer-free PCIe Gen4)
- TLC Memory: LGLY256GWYCB1 chips (4 pcs.)
System Details:
Motherboard: B650M AORUS PRO AX (1.2)
BIOS Version: FB3d (latest 10/20/24)
CPU: AMD Ryzen 7 7700
GPU: GeForce RTX 4070 SUPER GAMING OC 12G
RAM: KingBank 2 x 32GB @ 6000 MHz
Power Supply: AMP GH 1000 W ATX 3.1 PCIe Gen 5.1
Operating System: Windows 11 24H2 26100.2161
Welcome to the forums, newcomer!
After updating the firmware, the disk appears in the BIOS and Windows 11. However, when powering off and turning on the computer again, the SSD vanishes once more. Only resetting or flashing the BIOS resolves this issue.
For CMOS adjustment:
Unplug the device from the wall and display. Remove the CMOS battery from the board, hold the power button for 30 seconds to discharge any remaining power, then reinstall the battery after about half an hour.
RAM configuration: KingBank 2x32 at 6000 MHz
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Fanxiang S880 2TB
SSD drive
Curious about the origin of these components?
It might be helpful to review this Reddit post.
Technically, all NVMe drives should fit into the M.2 slot, but if the quality is poor or the drive is incompatible with the BIOS microcode, it could fail to function properly.
You may need to return the drive for replacement.
Hello, thank you for your response and the link with the details.
I was replacing the battery. Nothing changed afterward. The SSD functions properly after a BIOS reset. I have moved files there and they are accessible. However, when I power off the PC and restart it, the disk fails to initialize by the system.
From this brand - Fangxiang - I already use the 5th drive; the previous four work fine (the oldest one is a year old and is installed as the main drive). This issue was unexpected for me. I believe it can be resolved at the BIOS firmware level.
I purchased these components from China. This isn't the first time—there have never been any problems before. KingBank is a reliable brand, and Fangxiang has a proven track record. I also bought a KingBank KP200 Plus 512 gb for $30, which works perfectly; it includes SKhynix controllers and memory chips. I replaced my Samsung 980 Pro.
https://imgur.com/a/GdEYVdP
Currently, there is a suggestion that the issue may relate to the SSD firmware. I discovered someone with a PC similar to mine, which uses a 1in1 filling, but their disk (Fanxiang S880R 2tb) is functioning perfectly.
On the AliExpress product page, the description mentions:
"Notice:
1. The S880R is just a code to identify the S880 series. They are basically identical products, except the S880R model includes a heatsink and has its own packaging.
2. The S880R delivered to the buyer already has the heatsink installed. If the buyer doesn’t need it, they can remove it using a screwdriver."
It seems the controller firmware for the S880R has been updated. Additionally, online reviews on screenshots from CrystalDiskInfo show different firmware versions compared to mine.
I am reaching out to a Chinese contact to request the firmware files and instructions.
https://imgur.com/a/B35yQgp
View: https://imgur.com/a/B35yQgp
Hello
I’m fairly certain the issue lies within the firmware. Could you check if it’s feasible to access the firmware file from a functional SSD so you can upload it to your drive?
I face the exact same problem with both the Gigabyte B650M AORUS PRO AX (rev. 1.3) and the Silicon Power US75 4TB, both using the same controller (Maxio MAP1602).
Today I received a reply from the store in the AliExpress chat:
"Hello, we have received feedback from some buyers that the product cannot be used normally. Their motherboard models are mainly Asrock and Gigabyte. The current problem is that the SSD cannot be recognized in the Bios and conflicts occur on some motherboard models. I have sent all the information to the engineer, including the feedback you provided. We are still waiting for the solution and suggestions from the engineer.
I have an SSD firmware upgrade software, but unfortunately your firmware number does not meet the requirements. I am not sure if it is a problem with this batch, because we rarely have computers that meet the requirements but the SSD cannot be recognized. This is a new problem that has suddenly increased recently. We are still collecting information and waiting for the results of the engineers."
Same problem here. QUANXING N701 2TB isn't recognized by a Gigabyte B650M Elite AX. This SSD shares the same parts as your Fanxiang model. Its firmware version is H230407a. It could help to verify if the 1TB Fanxiang, which previously worked well, also uses the same firmware. It seems like a firmware compatibility issue might be involved, and sometimes small companies don't update firmware due to cost pressures. At this point, we're probably limited to hoping either the SSD manufacturer or the motherboard vendor updates their systems for compatibility, though I think it's unlikely and we might remain stuck using SSD enclosures. I'm eager to find out what the Aliexpress engineer recommends.
the same issue
s880 1tb is functioning properly, last week I purchased s880 2tb (H240620a)
motherboard: gigabyte b650m aourus elite ax ice rev 1.1