The notebook becomes unresponsive on the computer while a single colored pen is used for writing.

F5F Stay Refreshed Hardware Desktop The notebook becomes unresponsive on the computer while a single colored pen is used for writing.

The notebook becomes unresponsive on the computer while a single colored pen is used for writing.

The notebook becomes unresponsive on the computer while a single colored pen is used for writing.

M

Magic_Wolf_
Senior Member

530

02-03-2016, 04:25 AM

#1

OneNote freezes and causes my laptop to display a black screen whenever I write with a pen—whether I use a mouse or a special pen. The issue only appears when using regular colored pens like black, blue, or yellow, but it works perfectly with the newer colored ones such as lava, gold, or galaxy. When I recorded my screen to demonstrate this, OBS stopped recording once the screen froze and turned black. I've tried disabling features like "enable automatic handwriting recognition" and "smooth ink when drawing with a pen," but nothing changed. I'm using Windows 10 Pro and Office365Pro. Thanks for your assistance in advance.

M

Magic_Wolf_

02-03-2016, 04:25 AM #1

OneNote freezes and causes my laptop to display a black screen whenever I write with a pen—whether I use a mouse or a special pen. The issue only appears when using regular colored pens like black, blue, or yellow, but it works perfectly with the newer colored ones such as lava, gold, or galaxy. When I recorded my screen to demonstrate this, OBS stopped recording once the screen froze and turned black. I've tried disabling features like "enable automatic handwriting recognition" and "smooth ink when drawing with a pen," but nothing changed. I'm using Windows 10 Pro and Office365Pro. Thanks for your assistance in advance.