The newly built device functioned properly at first, but currently it shows no display.
The newly built device functioned properly at first, but currently it shows no display.
Hi, newbie here seeking assistance.
I recently assembled a PC with these specifications:
Motherboard: ASUS B650E MAX GAMING WIFI W
CPU: AMD Ryzen 5 9600X Ryzen
RAM: Team Group 16GB (2 x 8GB) 288- Pin PC RAM DDR5 6000 (PC5 48000)
Graphics Card: None
All components were installed and functioning properly for about a month. I configured dual boot between Windows 11 and Linux Mint on separate drives. The Linux version uses GRUB as the default bootloader, offering choices to start either Mint or Windows. Recently, Windows 11 began booting directly without showing any options. After checking the BIOS, it was set to Windows as the first option. I restored the setting, saved changes, and exited the BIOS. Upon restarting, I noticed no display—no BIOS screen, monitor went into sleep mode after about ten minutes. I still have a return window but prefer not to reconfigure and waste time if possible.
Any suggestions?
Welcome to the forums, newcomer!
Here are the details of your build:
CPU: AMD Ryzen 5 9600X Ryzen
RAM: Team Group 16GB (2 x 8GB) DDR5 6000 (PC5 48000)
Graphics Card: None
PSU: [insert age] years old, make and model
Motherboard: [include details]
CPU cooler: [describe]
Motherboard OS: [list version]
Monitor: [mention type]
Please note the PSU age along with its make and model.
BIOS version for your motherboard is currently [state].
I configured it for dual boot with Windows 11 and Linux Mint on separate drives.
If you remove the drive with Windows 11, does that affect your setup?
I’ll attempt to detach the Windows 11 drive once I’m back home after work.
Here are the details:
Processor: AMD Ryzen 5 9600X
Cooler: be quiet! Pure Rock Pro 3 120mm
Motherboard: ASUS B650E MAX GAMING WIFI W
Memory: Team Group 16GB (2 x 8GB) DDR5 6000 (PC5 48000)
Storage: Crucial T705 PCIe Gen5 NVMe 2TB SSD
Graphics: Integrated, no separate GPU
Power Supply: OCZ ZT 650W (previous model)
Case: Fractal Define R4 (previous model)
Operating System: Windows 11 on main drive (NVMe), Linux Mint on separate drive
Display: Asus (previous model)
All components, including PSU, case, and monitor, are from an older build over seven years. Other drives remain disconnected for testing purposes.
Removed CMOS battery, turned off and replaced the battery but no improvement.
Edit: Also tried removing the drive using Windows, but nothing changed.
I didn’t mention before that when powered on, the CPU cooler fan works normally and the RAM LED lights up as expected. Does this suggest the board is fine and the BIOS might be corrupted? I’m concerned that if I attempt to flash the BIOS and it doesn’t work, I might lose the device.
Hi just a suggestion, maybe try disconnecting the power cord from the case and remove the CMOS battery and press the power button for a minute or so to completely discharge the motherboard. Give it a few minutes then replace the CMOS battery, reconnect the power cord and try booting the PC. See if you get a BIOS screen. Please post your result if you decide to try this, as there are people here who can help with further diagnostics.
The BIOS update doesn't cancel the warranty for the motherboard, according to what I understand. Also, I plan to take out all the RAM and put just one module into an empty slot for testing.
Hello, another recommendation if you're not ready to modify the BIOS is to bring your PC to a trusted tech service. They can update it safely and make a backup before applying the changes. If you try updating yourself and encounter issues, the motherboard might become unusable. Repairing a bricked board can be quite challenging. When you see a BIOS screen, use the BIOS flash utility to copy your current file to a USB drive as a precaution, then proceed with the update using the new BIOS file. Always confirm you have the right version for your motherboard first.
Thank you all for suggestions. Finally made it work with
@digitaldata77
's suggestion. Below is what I did in order in case someone comes here with similar issue.
Disconnected all drives, removed CMOS battery, turned off AC power, and pressed Power button for few minutes (2+).
Turned AC back on and switched the PC, it came back in what looked like a recovery mode. It had option to go to BIOS, which I did without making any changes.
Shutdown without making any changes in BIOS
Put back CMOS battery and switch on
Set correct time and shutdown (no other changes)
Connect boot drive (with Windows 11), switch on and went to BIOS, and shutdown
Connected other drive with Linux Mint and switch on to BIOS
Change boot order and then final restart
Thanks. Yeah my worry was returning it to vendor, not about warranty.
Thank you for suggestion.
Earlier, I didn't know what version I had since I didn't even get a display but after recovery found out that BIOS version is 3222 (03/05/2025). Support site has newer version 3602 (12/01/2025).
I might update it but I'll read/watch some tutoriala before attempting.
PSU: OCZ ZT 650W (old)
How much older is this? The PSU came out in 2011, which makes it around 14 to 15 years old now. Even if it were brand new, it wouldn't fit with your listed hardware. I might consider an update but first I'll check some tutorials before trying.
Use this guide: https://www.youtube.com/watch?v=frQApIktgyM
to help flash the BIOS to the latest version. The board could be different, but the chipset and BIOS flashing process stay similar.