The new PC is unable to restart.

Nani100
Member

213

02-16-2021, 05:35 PM

I assembled a new PC and it doesn’t restart properly. It can power off and turn on again, but when I attempt to restart it, it shuts down completely and fails to come back. This issue occurred after installing Windows 11 with an Asus B550I Gaming motherboard. It might be related to using a PCIe riser for the GPU, or there could be a BIOS configuration problem—though the BIOS seems standard except for setting the PCIe slot to Gen3 and enabling RAM overclocking. It doesn’t seem connected to Windows itself, as it stops restarting even after exiting the BIOS.

Nani100

02-16-2021, 05:35 PM #1

TheIkrelaph123
Junior Member

02-18-2021, 03:09 AM

I'm turning it off now. Did you make sure the front panel cables were connected correctly?

TheIkrelaph123

02-18-2021, 03:09 AM #2

I'm turning it off now. Did you make sure the front panel cables were connected correctly?

Alan4041
Member

210

02-22-2021, 03:44 PM

When you press restart in Windows near the shutdown icon, my setup only features a front panel power switch, which confirms it's accurate.

Alan4041

02-22-2021, 03:44 PM #3

When you press restart in Windows near the shutdown icon, my setup only features a front panel power switch, which confirms it's accurate.

gemini_FAV
Junior Member

02-22-2021, 09:39 PM

Consider updating the bios if needed. The issue might stem from a faulty PSU.

gemini_FAV

02-22-2021, 09:39 PM #4

Consider updating the bios if needed. The issue might stem from a faulty PSU.

MeKrO91_
Junior Member

02-28-2021, 06:07 PM

I believe the power supply unit is working properly because everything remains operational and is lighting up. However, it isn't restarting into Windows.

MeKrO91_

02-28-2021, 06:07 PM #5

I believe the power supply unit is working properly because everything remains operational and is lighting up. However, it isn't restarting into Windows.