The new PC fails to start when RAM is installed in slots 2 and 4.
The new PC fails to start when RAM is installed in slots 2 and 4.
Hello everyone, here are the details about my new PC setup: an AMD Ryzen 5 5600X with 6 cores at 3.70 GHz, powered by a MSI MPG B550 Gaming Plus motherboard with ATX form factor and 2x16 GB RAM. My RAM is configured in channels 1 and 3, even though the BIOS suggests using 2/4 slots. A white LED lights up when I attempt to boot, but the PC still won’t start properly. I’ve already updated the BIOS using a USB key, so I’m not sure what else I should try to fix the issue.
this seems to be a dead RAM channel. i recommend returning the board and cpu for an RMA. since both can be affected, double-check that the second channel sticks are functioning. you might try installing one stick in slot 2 and another in slot 4 to see if it boots correctly.
You're looking at a possible problem with your RAM connections. It seems the issue might be related to one of your RAM modules not being properly seated in its channel.
If you start up, it might still be the channel; you need to check both options. If the second one fails to boot, it’s likely the RAM.
The other unit didn't start up, I checked it on two different computers, so it's likely the RAM issue. Appreciate your assistance!
I thought the new RAM would function similarly, but the problem remained the same. Each channel operated separately; I could boot with one stick in every slot, but once I added more than one, it wouldn't start and the CPU stayed active. Only once did it work with two sticks next to each other, then it failed when I tried three, and after that it didn’t boot again. It’s strange because sometimes two sticks worked while others didn’t, but never in the correct slots.
You're experiencing the same problem on two different computers. It seems the issue might be related to how the RAM sticks are installed or recognized by the system. Try checking if the RAM is seated properly and whether both sticks are compatible with your motherboard. Also, ensure that you're using the correct type of RAM for your PC model.