F5F Stay Refreshed Hardware Desktop The new hard drive produces a strong scraping sound when the PC powers down.

The new hard drive produces a strong scraping sound when the PC powers down.

The new hard drive produces a strong scraping sound when the PC powers down.

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SkullyRoger
Member
147
02-17-2020, 04:44 AM
#1
I recently assembled a new PC. Everything functions properly, yet I soon observed the hard drive producing a scraping sound when shutting down. I captured the audio at the two-second point: http://sndup.net/kk6d. Even with the case open, the noise remains audible when the case is closed and the drive sits on my desk. The specific drive is a 4TB WD Blue 3.5" (WD40EZAZ, SMR, 256MB cache, 5400rpm). I returned the drive recently, and a replacement was sent. Yet, the new unit is making the same noise. I used the Western Digital Dashboard tool, which indicates the drive is operating correctly. Crystaldiskinfo also shows no problems (refer to attached image). While hard drives can generate sound during operation, this particular issue hasn’t occurred before. Is this typical or am I unlucky with two faulty units? My system runs Windows 10 Home, 64-bit. MSI MAG B550 Tomahawk AMD Ryzen 9 5950x, NVIDIA RTX 3090 Founders Edition, paired with two 32GB G.Skill Ripjaws V (F4-3600C16D-64GVK) and two 2TB Samsung 970 Evo Plus Corsair RM1000x units from 2021.
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SkullyRoger
02-17-2020, 04:44 AM #1

I recently assembled a new PC. Everything functions properly, yet I soon observed the hard drive producing a scraping sound when shutting down. I captured the audio at the two-second point: http://sndup.net/kk6d. Even with the case open, the noise remains audible when the case is closed and the drive sits on my desk. The specific drive is a 4TB WD Blue 3.5" (WD40EZAZ, SMR, 256MB cache, 5400rpm). I returned the drive recently, and a replacement was sent. Yet, the new unit is making the same noise. I used the Western Digital Dashboard tool, which indicates the drive is operating correctly. Crystaldiskinfo also shows no problems (refer to attached image). While hard drives can generate sound during operation, this particular issue hasn’t occurred before. Is this typical or am I unlucky with two faulty units? My system runs Windows 10 Home, 64-bit. MSI MAG B550 Tomahawk AMD Ryzen 9 5950x, NVIDIA RTX 3090 Founders Edition, paired with two 32GB G.Skill Ripjaws V (F4-3600C16D-64GVK) and two 2TB Samsung 970 Evo Plus Corsair RM1000x units from 2021.

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Strafeliner
Member
165
02-24-2020, 02:06 AM
#2
Hey, it's been over a year since you asked, and I bought the same HDD too. Have you noticed any problems with it this year? HDD-noise.mp4
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Strafeliner
02-24-2020, 02:06 AM #2

Hey, it's been over a year since you asked, and I bought the same HDD too. Have you noticed any problems with it this year? HDD-noise.mp4

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MineKampf1945
Junior Member
12
02-26-2020, 09:18 PM
#3
Same audio quality here, and the noise during file transfer on the HDD is more intense than my old Western Blue 1 TBB. I've had it for two weeks now.
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MineKampf1945
02-26-2020, 09:18 PM #3

Same audio quality here, and the noise during file transfer on the HDD is more intense than my old Western Blue 1 TBB. I've had it for two weeks now.

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Nikghty
Junior Member
14
02-28-2020, 06:02 PM
#4
It looks like this sound is typical for the drive. Does anyone else own this drive, or do you have one without it?
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Nikghty
02-28-2020, 06:02 PM #4

It looks like this sound is typical for the drive. Does anyone else own this drive, or do you have one without it?

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Barn3y1899
Junior Member
1
02-28-2020, 07:42 PM
#5
Hi there, in the end, Western Digital didn’t want to swap my HDD and suggested I buy another one for regular data backups if I wanted to keep things running smoothly. The seller also told me the noise I heard is typical for this drive, so I had no other option but to stick with it. So far, everything seems fine. I also found a review of this HDD on a Chinese video site. During the demo, the sound was captured, which matches what’s described as the usual noise for this particular hard drive. You can listen to it at 02:18 in the video here: https://www.bilibili.com/video/BV12T411i...ce796fa44f
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Barn3y1899
02-28-2020, 07:42 PM #5

Hi there, in the end, Western Digital didn’t want to swap my HDD and suggested I buy another one for regular data backups if I wanted to keep things running smoothly. The seller also told me the noise I heard is typical for this drive, so I had no other option but to stick with it. So far, everything seems fine. I also found a review of this HDD on a Chinese video site. During the demo, the sound was captured, which matches what’s described as the usual noise for this particular hard drive. You can listen to it at 02:18 in the video here: https://www.bilibili.com/video/BV12T411i...ce796fa44f