F5F Stay Refreshed Hardware Desktop The laptop's graphics card stops working during gameplay.

The laptop's graphics card stops working during gameplay.

The laptop's graphics card stops working during gameplay.

P
patbreslin
Member
161
06-17-2023, 11:42 AM
#1
During gameplay lasting around 15 minutes, the system fails and the MSI afterburner shows zero degrees across all measurements. This happens whether you're using a GPU or not, and it also occurs during benchmark tests. When the charger is removed, the core clock and memory clock increase more than when it's connected without stress on the GPU. What’s going on?
P
patbreslin
06-17-2023, 11:42 AM #1

During gameplay lasting around 15 minutes, the system fails and the MSI afterburner shows zero degrees across all measurements. This happens whether you're using a GPU or not, and it also occurs during benchmark tests. When the charger is removed, the core clock and memory clock increase more than when it's connected without stress on the GPU. What’s going on?

P
178
06-17-2023, 06:46 PM
#2
The laptop appears to have a thermal problem, and cleaning along with reapplying thermal paste should resolve the issue.
P
ProSkillsNinja
06-17-2023, 06:46 PM #2

The laptop appears to have a thermal problem, and cleaning along with reapplying thermal paste should resolve the issue.