F5F Stay Refreshed Hardware Desktop The laptop stopped working after you dropped it.

The laptop stopped working after you dropped it.

The laptop stopped working after you dropped it.

T
TheNarwhal29
Member
78
02-24-2016, 07:38 AM
#1
The laptop was used for work before it was dropped. After impact, the power button activated but stayed on for roughly 21 seconds before shutting down. No output appeared on the screen, and the fan failed to start. There were no audible noises from the device. I've already checked for battery issues by removing it and testing with a charger, but the same result occurred. The laptop is a Dell Latitude 3590 from several years ago, still with all original components. Its operating system is Windows 10 (64-bit). If the battery problem isn't the cause, I'm at a loss. I’m hoping this can be fixed. Thank you for your help. Have a great day!
T
TheNarwhal29
02-24-2016, 07:38 AM #1

The laptop was used for work before it was dropped. After impact, the power button activated but stayed on for roughly 21 seconds before shutting down. No output appeared on the screen, and the fan failed to start. There were no audible noises from the device. I've already checked for battery issues by removing it and testing with a charger, but the same result occurred. The laptop is a Dell Latitude 3590 from several years ago, still with all original components. Its operating system is Windows 10 (64-bit). If the battery problem isn't the cause, I'm at a loss. I’m hoping this can be fixed. Thank you for your help. Have a great day!