The laptop loses connection on that particular network while other devices remain stable.
The laptop loses connection on that particular network while other devices remain stable.
Hello everyone, I’ll keep it short. I moved into a new rented apartment with fast internet—1 Gbps. My laptop isn’t connecting well on this network. It keeps losing connection, freezing, and shows random errors. Sometimes it works fine for hours; other times it drops and reconnects every minute. After a few seconds it goes offline for 20–30 seconds, then comes back. It sometimes says it’s connected but can’t find the internet. The Wi-Fi indicator appears but no connection is made. Windows troubleshooter finds issues and fixes them, only to have it fail again shortly. Most problems seem linked to IP settings or DNS. I also face issues when browsing: errors like ERR_NETWORK_CHANGED, ERR_CONNECTION_TIMED_OUT, ERR_CONNECTION_RESET. The download speed is slow—30–50 Mbps. Interestingly, my phone and friends’ phones work perfectly on this network, even faster than the Wi-Fi. My laptop functions well elsewhere: at home, friends’ places, public spots, and on my phone’s hotspot. This suggests a specific network issue rather than a general problem. It’s frustrating for browsing, streaming, or gaming. I’ve tried rebooting both the laptop and modem, clearing DNS cache, changing IP, prioritizing the adapter, and even replacing the Wi-Fi card—nothing helped. I’ve spent many hours searching online, but I’m not very good at networking. Any additional details would help me understand what’s going on. Thanks for your support!
Do you own the modem and/or router, or does it belong to the building manager? The mention of 1Gbps internet/wifi sounds like they supplied the equipment, but since you mentioned rebooting it yourself, it seems you have direct access to it.