F5F Stay Refreshed Hardware Desktop The laptop keyboard has stopped functioning properly.

The laptop keyboard has stopped functioning properly.

The laptop keyboard has stopped functioning properly.

T
TermsOfYOLO
Member
58
06-02-2023, 04:56 PM
#1
today in class I considered loading APKs onto my laptop (Gigabyte G5 i5 11th gen 3050TI, BIOS v. fb09). I searched online and found a tutorial video. Initially, he instructed me to use the search bar for "windows features" and then navigate to VMP (Virtual Machine Platform). After enabling it and clicking OK, the system loaded briefly before prompting a restart. Once restarted, I realized my keyboard wasn’t responding. I attempted driver updates, removed drivers, restarted again, and accessed the blue screen menu—trying to revert recent features, undoing the latest Windows update, and entering safe mode. Still nothing resolved. Normally I handle minor laptop issues by troubleshooting, but this is more serious. Tomorrow I have an English exam on my laptop, so I’m worried about the situation. The arrow keys and numpad worked in BIOS during the blue screen, but everything else remains unresponsive. When I power off and back on, the keyboard lights up until the Gigabyte logo disappears and Windows loads. It seems like a software glitch; a full reset might help, though I’d prefer not to lose admin-restricted apps. Could anyone suggest a way to restore keyboard functionality without resetting the system? Thanks in advance! P.S. I tried typing this on the on-screen keyboard for anyone curious.
T
TermsOfYOLO
06-02-2023, 04:56 PM #1

today in class I considered loading APKs onto my laptop (Gigabyte G5 i5 11th gen 3050TI, BIOS v. fb09). I searched online and found a tutorial video. Initially, he instructed me to use the search bar for "windows features" and then navigate to VMP (Virtual Machine Platform). After enabling it and clicking OK, the system loaded briefly before prompting a restart. Once restarted, I realized my keyboard wasn’t responding. I attempted driver updates, removed drivers, restarted again, and accessed the blue screen menu—trying to revert recent features, undoing the latest Windows update, and entering safe mode. Still nothing resolved. Normally I handle minor laptop issues by troubleshooting, but this is more serious. Tomorrow I have an English exam on my laptop, so I’m worried about the situation. The arrow keys and numpad worked in BIOS during the blue screen, but everything else remains unresponsive. When I power off and back on, the keyboard lights up until the Gigabyte logo disappears and Windows loads. It seems like a software glitch; a full reset might help, though I’d prefer not to lose admin-restricted apps. Could anyone suggest a way to restore keyboard functionality without resetting the system? Thanks in advance! P.S. I tried typing this on the on-screen keyboard for anyone curious.

S
sacapatates
Posting Freak
843
06-02-2023, 04:56 PM
#2
Press Windows key + I to open Settings. Select Update & Security. Choose Troubleshoot. Go to Keyboard. Run the troubleshooter. If these steps don’t help, consider resetting your laptop or reaching out to Gigabyte support for more help. Good luck with your exam tomorrow!
S
sacapatates
06-02-2023, 04:56 PM #2

Press Windows key + I to open Settings. Select Update & Security. Choose Troubleshoot. Go to Keyboard. Run the troubleshooter. If these steps don’t help, consider resetting your laptop or reaching out to Gigabyte support for more help. Good luck with your exam tomorrow!

C
Cgchamp13
Junior Member
16
06-02-2023, 04:56 PM
#3
Hi, I see what you mean. It might be that the laptop's keyboard is stuck in VM mode and needs an external device. There could be a way to switch it out of that mode. Let me know if you want more details. Thanks for reaching out!
C
Cgchamp13
06-02-2023, 04:56 PM #3

Hi, I see what you mean. It might be that the laptop's keyboard is stuck in VM mode and needs an external device. There could be a way to switch it out of that mode. Let me know if you want more details. Thanks for reaching out!

C
Crazy_Heaven
Posting Freak
811
06-02-2023, 04:56 PM
#4
No, I don't have an external keyboard connected for testing.
C
Crazy_Heaven
06-02-2023, 04:56 PM #4

No, I don't have an external keyboard connected for testing.

G
gluonic
Member
234
06-02-2023, 04:56 PM
#5
It's at home. I'll attempt it again later.
G
gluonic
06-02-2023, 04:56 PM #5

It's at home. I'll attempt it again later.

A
airborn7782
Junior Member
39
06-02-2023, 04:56 PM
#6
You might want to check other input methods or contact support for further assistance.
A
airborn7782
06-02-2023, 04:56 PM #6

You might want to check other input methods or contact support for further assistance.

L
louie018
Posting Freak
824
06-02-2023, 04:56 PM
#7
not sure.
L
louie018
06-02-2023, 04:56 PM #7

not sure.

M
MLCPro1212
Junior Member
5
06-02-2023, 04:56 PM
#8
Is there anyone else who might have an answer for what you're facing?
M
MLCPro1212
06-02-2023, 04:56 PM #8

Is there anyone else who might have an answer for what you're facing?